Sunland Park Chrysler Dodge Jeep Ram Fiat

Where do I begin? WIth the sales rep that, when we decided we did not like the initial offer and said we were going to walk away, did not even ATTEMPT to dissuade us, and it was only when the sales ma decided we did not like the initial offer and said we were going to walk away, did not even ATTEMPT to dissuade us, and it was only when the sales manager was brining us our keys that the deal was improved? Maybe it should be about their AWFUL service department, who can't even manage to do a decent detailing job after two hours. It was just unacceptable. I managed to do a better job in less than an hour at the local car wash for $9. Then, we we brought up the fact the "detailers" left sand on our leather, new scuffs on the doors, and water spots everywhere, their manager could not even be bothered to come and apologize, and attempt to make things right. I think the final straw though, was trying to take the car in to correct a deficiency in the radio/satellite/bluetooth. Their "service" department spent over an hour and a half just looking for an update for the stereo, only to come back and tell us we would have to call the manufacturer, which I mistakenly thought would have been something any half-competant service department would have done. Then, they decided to "take a look" at the radio, which they never even bothered to do. We waited an additional hour, and when we told the service desk person we wanted our car back, it was in the exact same parking spot it was in since the last time we talked to them. THEY HAD NOT EVEN BOTHERED TO MAKE AN ATTEMPT. In summary, do yourselves a favor, and take your business elsewhere, this place does not value your time, and just wants to take your money. More

What a great experience. I did my home work and knew what vehicles I wanted to test drive. Michael Edmond did not pressure me and had the answers to all my questions. We had a great experience and wou what vehicles I wanted to test drive. Michael Edmond did not pressure me and had the answers to all my questions. We had a great experience and would strongly recommend Michael Edmond to any one interested in Chrysler, Dodge or Jeep. More

Mack Massey is the only dealership we go to when we look Mack Massey is the only dealership we go to when we look for a vehicle, we have always been treated with the utmost respect and every employee there Mack Massey is the only dealership we go to when we look for a vehicle, we have always been treated with the utmost respect and every employee there goes out of their way to be helpful. Francisco Jimenez and Gray completely went out of their way to help us with our purchase and we will definitely be back for the next one. Pablo Quijas More

Frank was a great salesperson, prompt and friendly. Martin handled the financing paperwork very efficiently. We will go to Mack Massey next time too. Thank you Carlos Ortiz Martin handled the financing paperwork very efficiently. We will go to Mack Massey next time too. Thank you Carlos Ortiz More

I recently purchased a 2013 RAM1500 4x4 from your dealership. The sales rep, Bill Hawkins was very helpful in selecting a vehicle and helping me through the purchase process. After completing the pur dealership. The sales rep, Bill Hawkins was very helpful in selecting a vehicle and helping me through the purchase process. After completing the purchase he arranged for the transfer of accessories from my trade in and made sure I knew of changes made in the location of some facilities. This my ninth vehicle purchased from Bill and each has been a pleasure. THANKS! JOE RIDDELL More

I am very happy with my new Jeep! Francisco is very attentive to the customers needs. He is by far the best sales representative I have bought from and would highly recommend him. Hands down this is th attentive to the customers needs. He is by far the best sales representative I have bought from and would highly recommend him. Hands down this is the best place & great experience. More

When I walk in all the sales person greeted me and ask me if I needed any help. Rhen frank jimenez took great care of me made me understand stuff I didn't understand I recommend this place to everyone they w if I needed any help. Rhen frank jimenez took great care of me made me understand stuff I didn't understand I recommend this place to everyone they will take care of you. Paul Camacho More

Rob Knight was very friendly and helpful. They show interest in helping costumers they have amazing costumer service. I will absolutely go back for other sevice. interest in helping costumers they have amazing costumer service. I will absolutely go back for other sevice. More

After reviewing potential vehicles from other dealership websites, I finally found the SUV I was looking for ( a Jeep Compass) on your website. After experiencing the hospitality I received from Louie and C websites, I finally found the SUV I was looking for ( a Jeep Compass) on your website. After experiencing the hospitality I received from Louie and Craig, I knew that I had made the right choice. They treated me like family! They took the time to explain everything concerning my purchase down to the last detail. Also, your showroom is very pleasant and each of your associates looked as happy to be working there as I was to be a customer. Kudos to you Mr. Massey for having a top-notch team! Paul Carrejo More

I had a very good experience. As always it takes a whole day to buy a car, but Mike made my time fly and kept me very well hydrated. I can also say is one of the most beautiful dealerships I have ever been day to buy a car, but Mike made my time fly and kept me very well hydrated. I can also say is one of the most beautiful dealerships I have ever been to, they have top notch installations and they keep them very clean. I would also like to mention that their Finance Manager Craig is a down to earth guy that projects a true sense of understanding that everybody needs the best finance deal. More