Sunland Park Chrysler Dodge Jeep Ram Fiat

We visited Mack Massey to see the Jeep Grand Cherokees as we were considering a new car. The salesman was very helpful and gave us a lot of information about the new models. The price was reasonable and th we were considering a new car. The salesman was very helpful and gave us a lot of information about the new models. The price was reasonable and the trade-in amount on our existing car was very fair. This was a painless transaction for us and we will definitely visit Tim and Mack Massey again. More

The service/accessories manager and her installation technician were very attentive. This is my second visit to the accessories department and both times I was treated professionally and quickly. I than technician were very attentive. This is my second visit to the accessories department and both times I was treated professionally and quickly. I thank them both for their expert asistance with my mirror relocation project! More

Angel Rosell was very attentive to my parts needs and reflects professionalism and courtesy when he was dealing with me. I appreciate the quality of service I repeatedly receive from this dealership.Than reflects professionalism and courtesy when he was dealing with me. I appreciate the quality of service I repeatedly receive from this dealership.Thanks! More

I was there a couple of days ago to see if they could tell me what was going on with my truck. The agent, Angel Rosell, was very friendly and helpful. The way he talked to me made me feel like we had bee tell me what was going on with my truck. The agent, Angel Rosell, was very friendly and helpful. The way he talked to me made me feel like we had been friends all our lives and made the experience pleasant. Whenever I have to go to a dealership I always feel I will have to pay with my left arm but the agent gave me a good price. I would defiantly go to Mack Massey again to get my truck fixed. More

My recent experience at Mack Massey was made exceptionally enjoyable by Bob Nicely. At first I went in to the dealership looking to trade in my 2010 Jeep Wrangler Sahara for a new one. While I w exceptionally enjoyable by Bob Nicely. At first I went in to the dealership looking to trade in my 2010 Jeep Wrangler Sahara for a new one. While I was there I met Bob and he was very focused on customer service. I appreciated the effort he put forth in figuring out what I wanted and initiating the search for my new Sahara. To my surprise, he called me a few days later and was excited about a Moab edition they had received at the dealership. He warned me that it wasn't the color I was looking for, but it was worth my time coming in to see it. Sure enough, I took the time to look at the Moab and even though it was black, I actually started considering the possibility. The more I thought about it, the more the Moab grew on me. Bob did an amazing job of keeping on me about the Moab, but unfortunately I missed out on it by one day. Some other lucky guy had come in a day before me to take the Moab to Oklahoma. Although I was discouraged for not acting sooner, Bob was enthusiastic about finding another for me. Two days later, he did just that. He found a Moab for me in Arizona that was even better than the one I missed out on and followed up to make sure a dealer trade happened in order to get my Moab here. As much as I had told myself that I would never own a black vehicle, I am now the proud and happy owner of a black Moab and it was all thanks to the hard work and dedication by Bob Nicely. Eddie Linss More

Very friendly, stayed late to help us out. A real pleasure to talk to. Bob Nicely is the kind of guy I would glad invite to my BQ!! Always look forward to visiting the shop and chit chat with Bob, T pleasure to talk to. Bob Nicely is the kind of guy I would glad invite to my BQ!! Always look forward to visiting the shop and chit chat with Bob, Tim and the entire staff. I am very happy the Jeep we bought, a great choice in vehicle and dealership More

Bill Hawkins is an amazing sales person!! We will definitely do business there again! Thank you for making my dream come true. If only customer service were this good everywhere! definitely do business there again! Thank you for making my dream come true. If only customer service were this good everywhere! More

I will definitely send all my friends and relatives to do business with Bill Hawkins. Friendly and very professional! I will definitely buy my next vehicle here. it's worth the drive :) business with Bill Hawkins. Friendly and very professional! I will definitely buy my next vehicle here. it's worth the drive :) More

Went in with my trade in and was expecting to get an older used car. Was very suprised when they told me that I qualified for a new car. They got a me a great rate and good payments with nothing down. V older used car. Was very suprised when they told me that I qualified for a new car. They got a me a great rate and good payments with nothing down. Very happy with my experience and will definitely recommend it to my friends. Love my new Dodge Avenger. More

I entered the dealership at 9:00 A.M. this morning. I was welcomed by Bill Hawkins and informed Bill I had lunch plans with friends at 12:00 and I intended to make that appointment. Bill asked a series of qu welcomed by Bill Hawkins and informed Bill I had lunch plans with friends at 12:00 and I intended to make that appointment. Bill asked a series of questions to better understand what I was looking for and to better assist me. Little did I know I just met a new friend. Bill showed me several vehicles with various options until I settled on the Jeep Wrangler I wanted. Let me say that my three hour visit included Bill and I reminiscing about old times in El Paso, reviewing times past and both our business experiences.Is buying a car supposed to be fun? I guess it can be. I was then sent to finance and was introduced to Carlos Ramos by Bill. I signed the necessary forms, Carlos gave me an indepth explaination of each form. Oh wait, then Carlos and I talked about my old Jeeps of the past, he then pulled out his phone and showed me pictures of his Jeep. Not sure if you folks understand this but the finance guy made some MOPAR sales. I took mental notes and I'll be visiting that department soon. Here is the point of this experience, I made two friends, they both formed an intergration of Mack Massey's different departments with value selling beyond my purchase. As Bill and I wrapped up, he gave me a tour of the service department at which time I found out that he put a rush on my new Jeep's "make ready" because he knew I wanted to be out of there by 12:00. I will recommend the Mack Massey organization, the teams that built it and the service that supports it to anyone that I come across that is looking for any make of your vehicles or any used vehicle. I think thats a vote for class. John E. Taylor You did good Bill and Carlos! More