After going there for two years of service on our MDXs, it was time to trade them in for two "new to us" MDXs. I have to say that our team at Sunnyside exceeded the high expectations they already set for themselves.
- Before the decision to trade-in, Ray Hebert in service went the extra mile to work with Acura corporate to negotiate the lowest possible cost to repair one of our older MDXs.
- We ultimately decided to tradeiin the vehicles (for personal reasons), and Ed Molina and Milo Rizhallah were very professional salespeople. First, they were very reasonable and courteous during the negotiating process. Then they worked very hard to make sure every detail was taken care of before pickup.
- Back to Ray in service - during the purchase of the two "new" cars, Ray came out twice to look at issues we had questions about. He jumped right in to either answer the questions or remedy the issues. Both MDXs were in amazing shape out of his service department when we picked them up.
- Finally, buying a car is not done until you work with the finance department. Idrissa Niang was extremely straightforward and helpful through what can otherwise be an arduous process.
Overall - great job by the whole team. Our decision to buy at Sunnyside after being pleased with their service department was definitely the right way to go. Very happy.