Sunnyside Acura

I stopped by Sunnyside Acura 4 o 5 months ago, and first met Hillman Kwong, Sales Associate. I felt comfortable dealing with him. Test drove TL. On President's Day as we were narrowing our choices to few met Hillman Kwong, Sales Associate. I felt comfortable dealing with him. Test drove TL. On President's Day as we were narrowing our choices to few make & model, we decided to call Hillman. He was very inviting. He was low key, honest, prompt, polite and exercised lot of patience while we were trying to make the decision. He kept his distance by allowing us to have space to think through our decision, and other times only gave opinion when asked. The poor guy stood for 2 hours in the cold as my wife and daughter were debating on color of the car. Never once pushed us to finallize. Nadi Malek, Sales Manager was joy to work with. Besides, exercising his usual Sales Manager tools to talk us in to closing the deal, when time came, he fully engaged himself in understanding my personality and never made me feel ‘less’ for pushing the deal to hard with him. Very rear to find now a days! In past, when buying a car, I had walked out on many of these Sales Managers, just because of their body language and choice of words during the negotiations. I have simple rule, if you want my money, respect me first. Nadi Malek gave me that respect and space. He negotiated hard but, continue to build relationship during the entire process. I could have pushed him even harder, but at that point relationship came first, and I closed the deal. Along with Hillman, many of Sales team members stayed late (9:30 PM) to finish my paperwork without any complaints. Kudos to all. I love my Acura RL. Great vehicle. More

My husband and I were out browsing at dealerships on Presidents Day Weekend, and just happened to stop by Sunnyside Acura to look at their new 2009 TSX models. We went into the showroom looking for mor Presidents Day Weekend, and just happened to stop by Sunnyside Acura to look at their new 2009 TSX models. We went into the showroom looking for more information and met with Joe Casey. We couldn't have asked for a friendlier salesperson. He wasn't at all pushy , and actually, was quite low key which we both liked alot. He took us out on a test drive, and then let us drive another one by ourselves. He was very knowledgeable about the car, and we liked the fact that he drove a TSX, too. We loved the car. Once we decided that this was the car I wanted to purchase, Joe got the negotiation process going. I have to say it went fairly well--no special deals, but overall, we were pleased with the process, and I got to drive the car home that night!! Everyone we met there was very professional and friendly. We especially liked Joe Casey, and his mannerism/professionalism in doing business. And of course, I LOVE MY NEW TSX!!! More

We stopped by not thinking about that we should buy one. But the sales guy is very friendly and knowledgalbe. I think he knew what we were looking for. We also took a look of the service center and thought But the sales guy is very friendly and knowledgalbe. I think he knew what we were looking for. We also took a look of the service center and thought it should be very good too. And because it was President Day. The promotion and Honda finace option are really attractive. And the safety feature is non beatable to us. The only thing we don't like is the pricing. Because it's a new model, new features have been added, the price is relative high. We know we may wait till the year end sale. But we bought it anyway. It was a great but expensive experience to us. More

When we were shopping for an MDX for my wife, we went to Sunnyside since it was the closest to us. We met Derek there who is a great professional and a very friendly guy. We did not buy during our first vis Sunnyside since it was the closest to us. We met Derek there who is a great professional and a very friendly guy. We did not buy during our first visit and also had a chat with the GM, Nadi Malek before we left. I obviously did my search and got a few quotes from other dealers but both of us wanted to buy it from these guys because they were the friendliest. I started to negotiate with Nadi and it was actually fun to talk to him. I would recommend him highly for just the way he treats you, irrespective of if you buy it from him or not. We did eventually buy a 2009 MDX from them. After the delivery, Derek spent some time with us explaining the car and its features to us. All in all a very enjoyable experience - no pressure and friendly folks. More

I have purchased 8 new vehicles within the past 15 years and consider myself a tough, knowledgeable consumer. I am extremely familiar with the new car buying experience and simply loathe the process right and consider myself a tough, knowledgeable consumer. I am extremely familiar with the new car buying experience and simply loathe the process right up to the part of driving away in my newly purchased car. With the economic uncertainties, I was anticipating this vehicle purchase experience to be the worst. I was expecting a feeding frenzy of sharks. Obnoxious, pushy and hungry for the sale. My sales experience with Derek and the staff at Sunnyside Acura were nothing of the sort. Derek was prompt, professional, and friendly. Most of all he had a genuine sense of humor and made this vehicle purchase experience fun and pleasant overall. Or was it the green tea? I can only hope my future experience with the service department proves to be the same. The following are some tips of advice not due in part to my experience with Sunnyside but with my overall car buying experience. 1) Do your research first. 2) Never let the Sales Rep try and tell you what route to take during the test drive. Take control, your the one with the purchasing power. 3) Don't let the Rep talk your ear off and get preoccupied with how great the audio system sounds. Remember, your buying a car and not a stereo system. You can always listen to the audio system back at the dealership. Turn the radio off and politely instruct the Rep to quietly enjoy the ride unless you have questions. Listen to the car. 4) Ask "What's the bottom price?" and negotiate from there. Don't let them ask you what your willing to pay per month without knowing what's their bottom line. If you did your research you already know what your gonna pay per month. More

I just purchased my 5th Acura from Sunnyside and have always been pleased with the professionalism of the Sales and Service staff. The autos I have purchased have been excellent to drive and maintenance always been pleased with the professionalism of the Sales and Service staff. The autos I have purchased have been excellent to drive and maintenance free. The first car I bought from Joe was a 95 Acura Legend and I put 250,000 miles on that one. If I let Joe know that I am in the market for a certain vehicle ...he finds it for me and always exceeds my expectations. Nadi was very helpful in bringing my last purchase to a close. It's a great TEAM. More

My daughter was buying her first car. She's 23. The salesman, David Ortiz, put her at ease right away. He was very professional and treated her like an experienced car byer. He explained everything abo salesman, David Ortiz, put her at ease right away. He was very professional and treated her like an experienced car byer. He explained everything about the Acura and made her feel very comfortable about buying. More

I am a car enthusiast, by even the most stringent criteria. However, I do virtually all of my "shopping" online. When I arrive at a dealership, I know what l want to see and drive. I am just looki criteria. However, I do virtually all of my "shopping" online. When I arrive at a dealership, I know what l want to see and drive. I am just looking to bounce ideas off intelligent sales and management personnel and then talk price. During a three-month search, no dealership was more helpful and professional than Sunnyside Acura of Nashua, NH. It helps when yo are selling a automobile like the MDX, but they never rested on that fact alone. They worked with me. They helped confirm my suspicion that the MDX represents one of the highest value new car purchases on the planet. I bought, in one day, a fully loaded MDX with Sport and Entertainment packages, and virtually ALL possible accessories. It was VERY expensive, but they still accepted a fair offer for the beauty that I eventually drove away!! We both won. We truly did, and that is all I could ever ask! I feel as if I have formed friendships with the people who will service my new vehicle, and who will sell me additional cars in the future. Nadi, Derek, and all the professionals at Sunnyside Acura are to be trusted and commended. Thank you very much, guys! I appreciate all you have done for me!! More

My Husband and I went car shopping on Saturday Nov 22 and came home with a really bad taste. We went to 2 dealerships (both American), one of them never came and talked to us and the other told us it would came home with a really bad taste. We went to 2 dealerships (both American), one of them never came and talked to us and the other told us it would cost more to pay cash because we would lose our rebate. That night I decided I would just keep my car. On Sunday I found just what I was looking for at Sunnyside Acura. We got out of our car and I said whose going to sell me a car today. Ed came right out to us even though it was freezing out. He let us test drive 2 different vehicles one of which we pick up on Monday Nov 24. The Manager Nadi and Ed could not have been more informative, courteous and professional. We are already planning on buying another car from them within 2-3 years. I would recommend this dealership to all my family and friends. We are very happy with our car and the way we were treated. Can't say enough good things about the people at this dealership. I previously owned an Acura and went to an Infinti and now am very happy to be back in an Acura. I would like to Thank this dealership for all they have done for us in the past with service and in the future. Thank You, Chuck & Kim Minasalli More

I found the staff at Sunnyside Acura to be very professional, helpful and knowledgeable. Negotiations were easy and straightforward. It was the most positive car leasing experience I've ever had. professional, helpful and knowledgeable. Negotiations were easy and straightforward. It was the most positive car leasing experience I've ever had. I would definitely recommend this dealership to others. More