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Sunrise Chevrolet Buick Pontiac GMC at Collierville

Collierville , TN

4.1
352 Reviews
Call Dealership (901) 399-8600

4605 Houston Levee Rd

Collierville , TN

38017

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352 Reviews of Sunrise Chevrolet Buick Pontiac GMC at Collierville

February 12, 2024

Very professional sales associates with complete knowledge of the product—their respect and courtesy toward the customer was very impressive More

by GPD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McGee Todd Meyers
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Helpful
February 11, 2024

I paid to have my rotator done in the middle of Oct, I have Been trying to get back to the dealership since Dec however with the weather I am just know able to get back in. This visit they advise me, I ne More

by pojaamap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tillious
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Helpful
February 09, 2024

Great customer service when I bought the car and great customer service for my first service department visit More

by donna.alcover
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ragland
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Helpful
February 08, 2024

I treated very wrongly with sunrise and its management team . I believe there corked and a scammer. When I was shown no remorse when I purchased a vehicle from a person that bought the vehicle from them b More

by A very unhappy person
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Jaxson scam artist !!! And crook!!!
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Feb 10, 2024 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

I NEVER called you. You called the dealership first. In fact, you called the dealership several times to buy the vehicle from us. We filed a police report on the vehicle because it was fraudulently purchased from customer. The police had been looking for the vehicle for several months before they found you driving it. The police told you that we were the owners of the vehicle and this is when you started calling us. You asked could you purchase the vehicle from us. I told you the vehicle would go back on sale once the police got everything cleared up on their end and I would have a salesperson call you then. Once the vehicle was available for sale, the salesperson called you with the price and you came in and purchased it. As far as you saying you purchased the vehicle from a stranger of the street, we don't have anything to do with that. If what you're saying is true, we would suggest not giving a stranger cash money for a vehicle anymore.

Feb 11, 2024 -

A very unhappy person responded

Y’all are so full of lies and cover ups you know exactly what happens and your trying to cover it up but as far as u admitting to half true story why wasn’t there any sympathy for me when I tried to get a lil bit of a discount since I was the only reason you got the car back bc yall sure didn’t look hard for it since I did find the car on fb marketplace so easily and went a got it but yet you can respond to my review the next day but can’t find your missing car that’s been missing for so long yea sounds fishy Jeff!!!!

Feb 11, 2024 -

A very unhappy person responded

And not only do I have all the paperwork to prove my story is correct I have all the police paperwork to back it up but yet no one wants to do anything about it it’s all bc sunrise is a lieing crooked business and can cover up anything if they need to

Feb 11, 2024 -

A very unhappy person responded

I found the car that was purchased so called fraudulent but yet reported as a stolen vechiles on face book that was on there for a week long and went and bought the car but yet sunrise and police was looking for it so hard for several months how is that sounds like a scam to me and then wouldn’t even give me a free oil change or anything sold it to me for over blue book bc they knew how much that car meant and how much money I already had invested in the. Car

Feb 11, 2024 -

A very unhappy person responded

Also I suggest yall do better on your end too bc obviously yall messed when you let them guys drive off the lot after they gave yall a bad check and then still isused them the title to said vechile so how do that work sunrise why did they have the title when they supposedly bought it frougntley

Feb 11, 2024 -

A very unhappy person responded

And one more thing who busy a brand new car from a dillership that has 0 gas in it when you go drive off the lot after paying cash for the vehicle and all the sells man can say is 🤷‍♂️ sunrise that’s who if you plan on buying a car from them make sure you bring a gas can !!!!!

Helpful 1
February 04, 2024

Shun Hartfiled tks took very good care us we glad we came to Sunrise we will see u soon. More

by Love
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shun Hartfield
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Helpful
February 01, 2024

Sean and his entire time was great as always. Sean is extremely patient, knowledgeable, humble, and generous when it comes to making us understand what is going on with our cars and what it will More

by sashahaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Helpful
January 29, 2024

My service writer Matt is great at getting things done! I had a bolt in my tire and it was patched! The only problem it took almost 3 hours! Not really efficient! More

by Tom stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tullis
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Helpful
January 29, 2024

Good communication with the service department. No unexpected delays or charges when it was time to pick it up. More

by Myred1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Helpful
January 28, 2024

The process of buying this unit was as smooth as silk…see them again in 11 months More

by Bill Walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevan, Todd, Ismail
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Helpful
January 26, 2024

Hubert Blanton is totally awesome It was everything and I know hassle cell he was absolutely great!!! More

by susvanh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hubert Blanton
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