Sunrise Chevrolet Buick Pontiac GMC at Collierville

Went in to dealer to get headlight bulb replaced on drivers side of 2008 Chevy Equinox. I had previosly purchased the replacement bulbs from Amazon and would have done it myself, however this particul drivers side of 2008 Chevy Equinox. I had previosly purchased the replacement bulbs from Amazon and would have done it myself, however this particular model involves removing some of the front part of the car to get to the headlights. As I'm still recovering from a broken arm and wasn't even sure i could get the chrome plate off the front without breaking it, i figured I would take it to the dealership instead. The guy told me it was going to cost $123 to replace one bulb. Then when I asked him how much for both headlights, he told me it would be double the price...so $246!!. After my wife called to complain (and the service manager hung up on her), they finally reduced the bill to $85!. They replaced both headlights using the parts that I had already purchased from Amazon. These people are clearly crooked. I will never do business with them in the future! More

Spent over $50,000 on Yukon with obvious defect that should have been recalled. This dealer wanted me to pay for the labor. This should be covered 100% -- I will not recommend this dealer to anyone - should have been recalled. This dealer wanted me to pay for the labor. This should be covered 100% -- I will not recommend this dealer to anyone - period. More