Sunrise Chevrolet of Forest Hills

BUYER BEWARE ! November 11 2023. They entice customers with an attractive price then slam you with fee's. Ex, closing cost, $1195.00 Im not buying a house. Gov November 11 2023. They entice customers with an attractive price then slam you with fee's. Ex, closing cost, $1195.00 Im not buying a house. Government Fee ( my favorite ) Since when is there a govt fee? NY state Doc fee $175.00 which is normal by state law but then they tack on the Clsoing fee that I mentioned above. They pad the interest rate on the loan they make you finance through their lenders, Just outrageously dishonest. Dealer prep( $895.00). . What prep, its a late model used car. Run far away from this business, Below they require you rate someone you worked with. That person isnt even listed so Im picking a random person. Actually the guy I dealt with was professional and courteous, its the business model and ownership thats the issue. More

Malibu LS was 450 monthly. That was too high for someone retiring. I asked for Trax..and Freig Henien stated the it was not worth it. There were no incentives. My wife loves h That was too high for someone retiring. I asked for Trax..and Freig Henien stated the it was not worth it. There were no incentives. My wife loves her Trax .We already went to Atlas and I had to drive Malibu back. Usually 2 hours..I was there 5 hours. I signed paperwork with Capitalized cost reduction at 2416. Steve says he has paperwork that says it is 2000 more. My daughter and I emailed our paperwork to him.Oct 1.. Nothing back yet. My wife called 3 times and never available and no call backs to her...sorry they cared more about the sale than the person More

"Heads up, I wouldn't trust these folks one bit! Feeling deceived, and underestimated as a buyer, the initial price of the EUV Bolt dropped as an agreement, then $10,000 was added without explanatio Feeling deceived, and underestimated as a buyer, the initial price of the EUV Bolt dropped as an agreement, then $10,000 was added without explanation. Quoting an initial price of $35,000 for the 2023 EUV Bolt, later lowering it to $32,000, only to arbitrarily tack on an extra $10,000 with no clear explanation. This experience has left me with a sense of disappointment and mistrust in the dealings of this dealership. More

worst experience ever Finance Officer concerned with sale rather than consumer satisfaction. General Manager Dominic, refused to provide full name speaks volumes. Have been in cleaner porter potties than r rather than consumer satisfaction. General Manager Dominic, refused to provide full name speaks volumes. Have been in cleaner porter potties than restroom at Sunrise Chrevrolet. \ More

I have been trying to cancel a warranty for 3 months. The accounting manager promised me a return in 10 days on July 24th and I have yet to receive anything. I called Chase they have nothing pending. I c The accounting manager promised me a return in 10 days on July 24th and I have yet to receive anything. I called Chase they have nothing pending. I called DOWC and their records show the warranty isn't paid for yet. Do not buy from them. And get financing from your bank if you do More

I recently purchased a 2024 Chevy Trax at this dealership and I couldn't be happier with my experience. The salesperson Adam was terrific. He was extremely kind, patient and honest. He worked diligently to m and I couldn't be happier with my experience. The salesperson Adam was terrific. He was extremely kind, patient and honest. He worked diligently to make sure that the process of buying the vehicle went as smoothly and as quickly as possible. I would recommend Sunrise Chevrolet and Adam without hesitation! More

I had a bad experience with this dealer branch. They are not honest. First they did not sold me the Jeep for the price as advertised, they over priced me. They were supposed to fix a used Jeep that They are not honest. First they did not sold me the Jeep for the price as advertised, they over priced me. They were supposed to fix a used Jeep that I purchased from them and they didn’t want to, I had engine issues 2 weeks after I bought the Jeep from them and they told me they don’t make engine and I would ought to pay the cost out of my own pocket. Based on the lemon law they are responsible to fix the issue and they refused. I had to get the Jeep fixed with my own money. I took them to court to get reimbursed and they didn’t show in the courthouse twice. The court settled the case on my favor. It has been almost a year now, they still haven’t reimbursed me my money. More

Why bother with a service reservation when you need to double park on a congested st and wait over 90 minutes to get in for your appointment while you watch sales manager park illegally on the sidewalk an double park on a congested st and wait over 90 minutes to get in for your appointment while you watch sales manager park illegally on the sidewalk and remove their Pennsylvania license plates off their Mecedes Benz to avoid a summons. Then have to wait 8 hours for a 15 minute warranty fix. They use a third party reservation company and don't employ enough Mechanics or managers. I suggest you buy and service elsewhere with a reputable company with honest employees. Next call NYPD More

We strongly recommend Sunrise Chevrolet for your next vehicle purchase. Mr. Dominick and his staff were kind, patient and helpful in us determining the best option and lowest price to meet our need. Ou vehicle purchase. Mr. Dominick and his staff were kind, patient and helpful in us determining the best option and lowest price to meet our need. Our sales consultant, Jibunor demonstrated excellent customer service skills and made sure our car had a full tank of gas prior to leaving the dealship for our return home. Thank you!!! More

I purchased a car on 5/3/23 and they were supposed to fill my tank with gas. Due to the time I was advised I could fill it and return with receipt for reimbursement. I submitted my receipt and it is now fill my tank with gas. Due to the time I was advised I could fill it and return with receipt for reimbursement. I submitted my receipt and it is now 6/15/23 and I have not received any response to my emails nor a check. This is poor customer service. When I call I get disconnected and Michael Gonzalez the sales rep is now ignoring my emails. This is unprofessional as all I want is what was promised to me. I had a good experience until now which is unfortunate. More