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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.8
338 Reviews

338 Reviews of Sunrise Chevrolet - Service Center

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September 27, 2023

Steve at Sunrise is wonderful! He fixed repairs on my car that I didn’t even know existed. I would absolutely go back to Sunrise for all car needs. More

by ALEXXISJ1626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Claeson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Forman
Oct 03, 2023 -

Sunrise Chevrolet responded

We're glad to know that Steve was able to assist you with your car repairs at Sunrise Chevrolet. It's great hearing how satisfied you are with our service! We look forward to seeing you again for all of your future car needs.

September 26, 2023

Fast and excellent service and communication. I was surprised how fast they had my truck ready. More

by ARCHITECT_JCL
Recommend Dealer
Yes
Employees Worked With
Eric Claeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Camarena
Oct 03, 2023 -

Sunrise Chevrolet responded

We are so happy that our Sunrise Chevrolet team earned your five stars. Thanks, Architect_jcl!

September 26, 2023

Service writer Jim Finch and mechanics always go above and beyond. From the sales experience with Matt and trusting experience with service, it has been a pleasure doing business with Sunrise. More

by nordichsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Claeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire staff
Oct 03, 2023 -

Sunrise Chevrolet responded

We're delighted to know that our team at Sunrise Chevrolet has been able to exceed your expectations, particularly Jim and Matt. We appreciate the trust you've placed in us for your automotive needs. Thank you!

September 26, 2023

A basic check of my vehicle was not performed, which resulted in my tires not being properly filled. The reason I was given was because “I did not ask for it.” More

by Nderose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with above
Sep 28, 2023 -

Sunrise Chevrolet responded

I'm sorry to learn about your experience with the vehicle check. We aim for thoroughness in all our services, and I'd like to discuss how we can make things right - please feel free to reach out at your earliest convenience. Thank you, Dan Schomer General Manager (630) 942-8300

September 25, 2023

The Check Engine light came on after an oil change. The mechanic didn't replace the dip stick correctly. What a waste of time and energy. More

by JLDUBSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Claeson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Sunrise Chevrolet responded

JLDUBSKY, I'm sorry to learn about your experience with the oil change. It's our priority to ensure a smooth and efficient service for all customers, so it's disappointing that we missed the mark in this instance. Please feel free to reach out at your earliest convenience if you would like to discuss this further. Thank you, Daniel Schomer General Manager (630) 942-8300 DSchomer@sunrisechevrolet.com

September 25, 2023

After having 4 new tires put on, we noticed that all four Mag Wheels were scratched. Shame on Sunrise for having such poor quality of work. More

by hughes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Claeson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

The service was completed quickly and efficiently. I was out of there in less than an hour. More

by kh316827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Claeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Sunrise Chevrolet responded

Thank you for your confidence in Sunrise Chevrolet, and for your business. We are grateful to have you as a customer!

September 23, 2023

Dan always makes sure that we are in and out with the best care for our suv and very good at letting us know what is needed to get us back on the road. More

by MUDSLINGER4J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
Oct 02, 2023 -

Sunrise Chevrolet responded

We're glad to know that Dan's service has been helpful in maintaining your SUV at Sunrise Chevrolet. We appreciate the feedback and look forward to keeping you on the road!

September 23, 2023

Service was excellent and fast. Would highly recommend this service center. Will definitely be back. More

by MS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
Oct 02, 2023 -

Sunrise Chevrolet responded

We are honored to receive such a high recommendation from you. All of us at Sunrise Chevrolet appreciate your support, and we look forward to working with you again in the future.

September 23, 2023

I have been a loyal customer for two decades and the main reason for our purchasing new vehicles is because of the outstanding service. More

by CIRSAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 02, 2023 -

Sunrise Chevrolet responded

We're so grateful for your loyalty over the years! It's wonderful to know that our service at Sunrise Chevrolet has been a key factor in your continued support. Here's to many more successful years together!

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