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Sunrise Chevrolet - Service Center

Glendale Heights, IL

4.8
363 Reviews

363 Reviews of Sunrise Chevrolet - Service Center

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May 28, 2023

From start to finish, all of the staff were extremely helpful and welcoming. They were upfront with all service being done and did not try to "sell" me something that was not needed at that time. I have More

by kevinalexander2787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies in the service department were also very helpful, John Neimann
Jun 01, 2023 -

Sunrise Chevrolet responded

We appreciate you taking the time to leave such a positive review about your experience here at Sunrise Chevrolet. It brings us joy knowing that our staff was helpful and welcoming throughout your visit. We pride ourselves on giving honest recommendations and we are grateful for your continued business with us. Thank you, kevinalexander2787!

June 11, 2022

Great service, Fast and courteous people. Helpful service team. Nice and clean. Work very fast to get me in and out. More

by Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Sunrise Chevrolet responded

It means a lot to hear that you've had positive experiences with our team! We're happy that you are happy; that’s exactly what we strive for here at our dealership. All of us at Sunrise Chevrolet are grateful to have you as a customer and look forward to working together for years to come. Thank you so much for the 5 star review!

June 05, 2022

Picked up vehicle at my work, completed oil change, tire rotation and beautiful detail job More

by Carlene5703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wurzer
Jun 06, 2022 -

Sunrise Chevrolet responded

Carlene5703, we work hard to provide each of our guests with an excellent experience, so we are delighted to read your feedback! Thank you for choosing Sunrise Chevrolet. We hope that you will continue to choose our team for your vehicle needs! Safe travels!

May 31, 2022

Service Department has it together! Daniel is awesome. I have a new GMC truck & after a few visits I know I will not be taking it anywhere else. either a text or call sets it up and ge More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wurzer
Jun 01, 2022 -

Sunrise Chevrolet responded

Joseph, we work hard to provide each of our guests with an excellent experience, so we are delighted to read your feedback! Thank you for choosing Sunrise Chevrolet and we look forward to being your go-to Service Department for your GMC truck! Until next time, safe travels!

May 19, 2022

Had my Corvette Z06 serviced very Satisfying service in a timely manner. Very good service department. More

by edmond_turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Finch
May 19, 2022 -

Sunrise Chevrolet responded

Edmund - It means a lot to hear that you've had positive experiences with our team! We're happy that you are happy; that’s exactly what we strive for here at our dealership. All of us at Sunrise Chevrolet are grateful to have you as a customer and look forward to working together for years to come. Thank you so much for the 5 star review!

April 18, 2022

They are trash. I purchased a 2020 Chevy Blazer from they and simply asked them to install the lights that shine “Blazer” on my door and it doesn’t work and they ref More

by Jennifer.lee317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Hrubec
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Neimann
May 09, 2022 -

Sunrise Chevrolet responded

We are sorry that we did not meet your expectations. We work very hard to create positive experiences for all of our guests, but sometimes we have our "off days". Admittedly, this could and should have been handled better, and in a more timely manner. I understand a resolution is in the works and your GM Rewards card points have been reversed. Feel free to contact me directly if you would like to discuss things further. Dan Schomer, GM. dschomer@sunrisechevrolet.com /630.942.8300

March 16, 2022

Julia was extremely helpful in service as always they were courteous and took care of my needs and that is why I keep coming back to Sunrise. Thank you again Julia for all your help. More

by John Sedor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Donato, John Neimann
Mar 27, 2022 -

Sunrise Chevrolet responded

Your loyalty and support means the world to us, John, so we're happy to hear our team provides you with the service you deserve. Thank you for choosing Sunrise Chevrolet for all your automotive needs.

March 03, 2022

I have always taken my Traverse to Sunrise to be serviced. The advisors are great and listen to me. Jim was.great to work with. He will not pressure you into purchasing a certain service. The mechan More

by rlf5591
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Finch
Mar 07, 2022 -

Sunrise Chevrolet responded

It makes us happy to hear you received nothing short of a positive experience working with our team, as this is always what we strive for. Drive safely and know we are always here for you at Sunrise Chevrolet!

December 24, 2021

So far very good dealership to do buisnesss with. Don in sales easy and fair to work with. Julia in service multiple visits makes sure everything work out well and timely. All associates I have dealt with a More

by johnjreno58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Baylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Sunrise Chevrolet responded

Thank you so much for taking a moment to highlight Done & Julia for their fantastic service. We are thrilled to see that your car-buying experience was so positive. Thanks for supporting Sunrise Chevrolet and congrats on your new ride!

December 13, 2021

Once again service writer Jim was top notch in his performance..🙋‍♂️...very thorough in explaining what was to be done and expected charges More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Finch
Dec 20, 2021 -

Sunrise Chevrolet responded

We're so glad to hear you had a top-notch experience here at Sunrise Chevrolet. We'll be sure to pass the compliments along to Jim for all his hard work. Take care until we see you next time!

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