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Sunrise Chevrolet - Service Center
Glendale Heights, IL
349 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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349 Reviews of Sunrise Chevrolet - Service Center
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October 07, 2021
Went in for a oil change and routine maintenance Julia is very professional and friendly was in and out in a hour very professional and friendly was in and out in a hour More
by Marc123
Employees Worked With
July 28, 2021
Very unethical service department. They overcharge, do not return phone calls. Agreed to refund some payment and never sent it. Won't return my calls. If I could give zero stars I would but this site won' not return phone calls. Agreed to refund some payment and never sent it. Won't return my calls. If I could give zero stars I would but this site won't publish my review without a star which just demonstrates how unethical this dealership really is. More
by kmaykut123
Employees Worked With
February 04, 2021
As always they were incredibly efficient and helpful. I made an appointment online and received immediate confirmation. Dan Wurzer was very friendly and helpful. I would highly recommend them for service made an appointment online and received immediate confirmation. Dan Wurzer was very friendly and helpful. I would highly recommend them for service. More
by sue_jackson183
Employees Worked With
Dan Wurzer
December 30, 2020
Just had our 4th visit to have our car serviced. Every time we have spoken with JOE LAMENDOLA. Our first time was for an oil change. While that was happening,Joe let us know we needed a new cabin filter ( time we have spoken with JOE LAMENDOLA. Our first time was for an oil change. While that was happening,Joe let us know we needed a new cabin filter (we knew this from the service center we initially took the car to). So we went ahead with the replacement. During the next oil change, Joe said we needed front brakes (which I knew from the feeling when I braked) so we had that taken care of. A few days ago, my husband left for work and came home a few minutes later. The car wouldn’t shift out of 1st gear. I called Joe, who gave me the number for the towing company they use. They took the car to Sunrise and my husband followed. After he pulled up the code, he said the transmission needed work. They arranged a loaner, and he called later to let us know we needed a trans rebuild and it would be covered by the warranty. He kept us informed during the few days while it was done. Joe has been friendly, professional and attentive. We bought the car at CarMax but will always use Sunrise and Joe for our service! Also, I really appreciate Jim Finch for stepping in when Joe was busy or on the phone! More
by cathyk2556
Employees Worked With
Joseph Lamendola
September 15, 2020
I Have Been Using Sunrise Chevrolet fo last 10 years They have Excellent Service Fast an Efficient, they dont Sell You Parts you Dont Need My Cars Only Go to this Dealership 5 outa 5 Awesome Dealership have Excellent Service Fast an Efficient, they dont Sell You Parts you Dont Need My Cars Only Go to this Dealership 5 outa 5 Awesome Dealership More
by gordonsracegirl24
September 14, 2020
I did write about you and luciano on another email I got from Sunrise hope you see it..Julia is beyond wonderful..Super nice helped me with a paint problem.Drove my car put of the garage for me..Just all ar from Sunrise hope you see it..Julia is beyond wonderful..Super nice helped me with a paint problem.Drove my car put of the garage for me..Just all around hard worker she should no what that comment means!! She's a winner!! More
by Debbie
Employees Worked With
September 12, 2020
Great service department! Thank you Jim for the great customer service, plus getting me to and from my home to pick up my vehicle. It was great to have it serviced fast just like he said it would be. customer service, plus getting me to and from my home to pick up my vehicle. It was great to have it serviced fast just like he said it would be. More
by Elvia
Employees Worked With
Jim Finch
June 04, 2020
Finally i found a service dept that really cares about their customers !!! Julia was the best 5 stars from beginning to end a great experience!! their customers !!! Julia was the best 5 stars from beginning to end a great experience!! More
by Gnk122548
Employees Worked With
February 19, 2020
I trust having my vehicle serviced at Sunrise Chevrolet, John Niemann as my service advisor always guides me in the right direction. Thank you John John Niemann as my service advisor always guides me in the right direction. Thank you John More
by Sandy Casperson
Employees Worked With
John Neimann
February 19, 2020
Dan Wurzer = A+ Dan has ALWAYS looked out for the customer in the service department. I came in for an oil change and ended up having a few other items that need to Dan has ALWAYS looked out for the customer in the service department. I came in for an oil change and ended up having a few other items that need to be taken care of that were unexpected. Dan was not able to be at work on the day that I found out about the "other items". Another service rep called me, but she did not have my account in front of me and kept telling me I would have to pay a large amount for these items to be completed on my vehicle. I insisted on waiting for Dan to return to work so I could talk to him about everything. Good thing I did because half the work was still under warranty and he also went the extra mile to request assistance from GM to help me cover the cost of the remaining items. I will never go to anyone else but Dan. He is very personable, easy to talk to and he explains everything that needs to be done. More
by cllang
Employees Worked With
Dan Wurzer
