Sunrise Chevrolet - Service Center

service department The service department is disrespectful of one's time and doesn't stay honest to their word. I had scheduled a recall appointment on a Saturday that The service department is disrespectful of one's time and doesn't stay honest to their word. I had scheduled a recall appointment on a Saturday that they had been calling me non-stop to get done for a year and when I got to my appointment they said they could not complete the job in under 2.5 hours when on the phone they told me 1.5 hours. The job was a simple one to change out a windshield wiper motor. when I told them I had waited months to get a Saturday appointment since M-F they are only open until 6pm (who can work and get their car serviced before 6pm?) They didn't even care that I waited months for the appointment. Then would I told them how upset I was they only handed me this dealer rater card to review them online. My family has bought 3 cars from Sunrise Chevrolet and I'm sorry to say there won't be a 4th due to the service department and their disregard for my time. More

Great Service I came to Sunrise to get my 2013 Equinox oil changed. Jim Finch also told me that I was due for maintenance on my car. I went into the showroom to say I came to Sunrise to get my 2013 Equinox oil changed. Jim Finch also told me that I was due for maintenance on my car. I went into the showroom to say hello to my salesman Luciano Garcia. I have been contemplating on leasing a car versus purchasing a new car. I have spoken to many of my friends that are doing that now. Luciano and I have talked about it in the past and I told him about my concerns. This is the third purchase at Sunrise. I had a 2009 Impala, The salesman that sold us the Impala is no longer at Sunrise. When we bought the 2013 Equinox Luciano Garcia was the best salesman. I didn't feel intimidated and he sincerely cares about his customers. Luciano looked up what cars are available. We took a test drive. I decided that I should go with the leasing. Sean Donato got my paperwork and I signed on the dotted lines! In the past, I have been at the dealership when purchasing a car for hours. At Sunrise it was a smooth transition and I drove off in my new car! I highly recommend Sunrise. Everyone is friendly and helpful. More

Best Service!! Sunrise ALWAYS takes care of us!! Great service, friendly staff and always helpful!!! We work with Sunrise for a fundraiser to help our program and e Sunrise ALWAYS takes care of us!! Great service, friendly staff and always helpful!!! We work with Sunrise for a fundraiser to help our program and every year they always allow us to come in and take such good care of us!! So great to work with! Thank you, Sunrise!! More

I'm content. I have been going to sunrise Chevy service dept for years and couldn't be more happier with there service work and they truly appreciate the business. I have been going to sunrise Chevy service dept for years and couldn't be more happier with there service work and they truly appreciate the business. More

Hard to believe but things just keep getting better I purchased a used auto from these guys several months ago and I was pleased with how I was treated both by Javier Guzman in sales and Jacob in parts. I purchased a used auto from these guys several months ago and I was pleased with how I was treated both by Javier Guzman in sales and Jacob in parts. Now, a "check engine" light goes on and I call service. They get me an appointment for the next day at a good time for me and away I go. Meet up with Jim Finch in service the next day and I was treated very well. Not only did they take care of the check engine light but they uncovered/repaired an additional problem that would have meant I would have had to use additional time from other activities on another day. I have yet to meet an unpleasant person here. I never write reviews (can't say that anymore) but this place deserves them! Great job! More

Great service I need it on oil change on my Equinox with my work schedule so hard for me to come early to get it done I come into the service department with out I need it on oil change on my Equinox with my work schedule so hard for me to come early to get it done I come into the service department with out a appointment i was welcome by Dan Wurzer he made my visit a great experience got all done even a free car wash thanks for the great service Dan W you are a Rock star More

Always a pleasure Jeff is an awesome service manager. He ALWAYS makes sure that I am taken care of personally and take all of my concerns into consideration. I had not Jeff is an awesome service manager. He ALWAYS makes sure that I am taken care of personally and take all of my concerns into consideration. I had not purchased my 2008 Malibu at Sunrise, but wouldn't let any other dealership service my car once I started come there. And it all because of people like Jeff and his team. More

Outstanding experience! My wife and I recently leased a car through Sunrise Chevrolet. I felt compelled to write a review thanks to the extraordinary customer experience w My wife and I recently leased a car through Sunrise Chevrolet. I felt compelled to write a review thanks to the extraordinary customer experience we had. It started with meeting Luciano Garcia. His professionalism and warm caring nature, won us over from the start. We never felt pressured. He genuinely cared and listened! He was focused on our needs and went out of his way to make sure we walked away feeling fully satisfied with the whole experience! Sunrise Chevrolet has earned our loyalty and Luciano is the reason why. More

EXCELLENT CUSTOMER SERVICE! All associates were very friendly and helpful! They were able to answer all of our questions and provided us with more information then we were lookin All associates were very friendly and helpful! They were able to answer all of our questions and provided us with more information then we were looking for. Overall a great experience! Will definitely recommend. More

Service at its BEST! I don't think there are enough superlatives to describe my experiences with Sunrise Chevrolet. I've had my new car for a couple of months now (LOVING I don't think there are enough superlatives to describe my experiences with Sunrise Chevrolet. I've had my new car for a couple of months now (LOVING the Equinox, BTW...), and took it in to the dealer for install of some Chevy branded accessories. I have to say, everyone at the dealership has been great to deal with. An appointment was made, I dropped the vehicle off, and the work was done quicker than promised. I'm just some guy that bought a Chevy, but I was treated like I was somebody... This dealership really knows customer service! If you're buying a Chevy, or need yours serviced, a drive to Glendale Heights would be one of the best things you could do for yourself. Thanks Sunrise Chevrolet! More