Sunrise Ford of Fontana

Worst dealership and service waited 3 hours they couldn’t fined my keys and bought 2020 Ford Explorer junk Ford F-150 put it in park and the truck took of and crashed against a brick wall with family in it d fined my keys and bought 2020 Ford Explorer junk Ford F-150 put it in park and the truck took of and crashed against a brick wall with family in it don’t buy Cars from this dealership bed attitude don’t treat you like you should More

Just bought my new truck from Ray, Awesome guy. Made the process fast and enjoyable. even called me the next day to make sure I was happy with everything. Can't wait to enjoy my truck. Thank you S Made the process fast and enjoyable. even called me the next day to make sure I was happy with everything. Can't wait to enjoy my truck. Thank you Sunrise Ford and Ray. More

I recently went in for my ordered Bronco that I waited 2 years for and although I was frustrated Sunrise did their best to take care of me I was apprehensive because of some of the other reviews I read but years for and although I was frustrated Sunrise did their best to take care of me I was apprehensive because of some of the other reviews I read but at the end they took care of me and I walked out with the pricing they gave me 2 years ago a very stand on their part to still honor that my salesman Kevin was a little annoying but he knew alot about the Bronco and showed me all the cool features on it thank you Sunrise for making the experience painless definitely I will be recommending you guys More

The service at the Ford Dealership is always Great, Tiffaney was Timely, the work and service is always Professional. And I am very Satisfied. Tiffaney was Timely, the work and service is always Professional. And I am very Satisfied. More

Chris Miles was very easy to work with. The finance guy was very professional efficient and nice. was very professional efficient and nice. More

Jose Moreno was super helpful. He went above everything to make this happen for me. I have never seen some one like Jose. He was super really informative, fast getting back to me always answer his phone an to make this happen for me. I have never seen some one like Jose. He was super really informative, fast getting back to me always answer his phone and specially a great customer service. He made this ride super smooth I will always be happy to come back and have more experience like Jose Moreno provide. Thank you so much! More

Very friendly! Everyone that I came across wanted to help. I arrived approximately 14:00 and my car was finished in less than a half an hour. And did I say a very groovy bunch folks working there. help. I arrived approximately 14:00 and my car was finished in less than a half an hour. And did I say a very groovy bunch folks working there. More

My last 3 vehicles have been the Ford Flex. I love this vehicle. My last vehicle was a lease which I decided to purchase. Should Ford EVER decide to bring this vehicle back, I'll be there! vehicle. My last vehicle was a lease which I decided to purchase. Should Ford EVER decide to bring this vehicle back, I'll be there! More

Worst experience ever !! I have had bad experience in the repairs dept and on the dealership side. First the diagnosed my car said I needed new catalytic converter and muffler that was on back order after 4 repairs dept and on the dealership side. First the diagnosed my car said I needed new catalytic converter and muffler that was on back order after 4 months it arrived but arrived damaged that is when I took it elsewhere just to find out that I didn’t need the parts that I was told at Ford . Before taking it elsewhere the sales person that was helping me asked if I was gonna pay for the part at least and I said I would if my car needed it, come to find out it didn’t . But when I said I wasn’t gonna pay for it he said that it would take longer to release the car if I could come the following day and I was like yea right so you can sabotage my car . Sure enough my car was in worse shape than when I took it in and mind you it’s a 2016 Ford Fusion. I have had to change almost every part on that car but yet won’t run right but always ends up worse than it did when I first took it in . Then they want to offer to buy my car but to add insult to injury they wanted to put me in a older looking car for more money and I was offended at the fact that they would think I would downgrade my vehicle for whatever reason. Then they mentioned my payments would be at 600 a month and that is when I was finally tired and enough was enough . First off Andrew was the one I was supposed to meet with and I ended up never even meeting the guy , when he told me he apologized for what I experienced and that he would make sure I would leave in a nicer car and that they would buy my car . Lies lies and more lies what they thought was ok she has paid over 4000 in repairs thinking I’ll pay more to buy a car and that is where they were wrong. Im too busy and my time is to precious than to waste it on fraudulent people like Andrew and Ernesto from Sunrise Ford . Now my car automatically steers to the right and the left after sitting at Ford garage for 4 months !! I could go on and on about how dishonest and unprofessional these people are !! So not once not twice but 4 to 5 times I was disappointed and unsatisfied with Ford all together well the one in Fontana ca that is. One thing I want to make clear is that if I hadn’t paid all the money I did on repairs that were un necessary I would have gladly agreed to leaving a bigger deposit for the new car but nope sorry not gonna happen 🙅‍♀️ More

We had a great experience with Ford. Ken was always responding to our questions in a timely manner and took great care of us. responding to our questions in a timely manner and took great care of us. More