Sunset Chevrolet Buick GMC

Our family has purchased many vehicles over the years from this dealership. Our latest purchase has been terrible. The sales man was too busy for us took hours and forgot about us, the finance person w from this dealership. Our latest purchase has been terrible. The sales man was too busy for us took hours and forgot about us, the finance person was too busy worried about going on vacation and the vehicle was registered incorrectly with Department Motor Vehicle and I cannot get it corrected they are not responding. More

Do not buy there they will rip u off. U really have to do your homework on prices before you buy there . Typical sales person do your homework on prices before you buy there . Typical sales person More

I will let you decide what to think.I was a very pleased I will let you decide what to think. I was a very pleased customer since my Vibe purchase Nov 2007. It has under 48,000 miles and has always run lik I will let you decide what to think. I was a very pleased customer since my Vibe purchase Nov 2007. It has under 48,000 miles and has always run like a top. It has never needed any service aside from scheduled maintenance. There was a safety recall and a part was ordered; When it came in an appointment was made but had to be rescheduled due to family illness. After receiving 2 calls reminding me that they had my part: I make another appointment and bring the Vibe in. Now starts a cascading of issues for your consideration: I bring car in by appointment and am told they have to order the part, so car will remain overnight. They find maintenance issues for which I am grateful ... but then I receive a call that after replacing serp belt, airbag, oil, coolant flush; cabin filter a test run showed the car engine check light is on (never happened before) and I need a new computer or the car will not run right! I was shocked ... but told, although it is a lot to swallow, yes the car suddenly developed an expensive problem, but the good news is they have a replacement computer for my 2007 Vibe IN STOCK! I have a bad feeling about all this, but when I make the point that I want the old part and I would like them to inspect it to be sure it is the same computer that I drove in with, I am told, no problem, you can have the part, but verifying that it is the original will not be possible. When I go in next day to pick up the car I am told that I cannot have the old part because of a core charge, but that it was indeed the original! I ask how they could promise me the old part yesterday, but could not verify that it was the original, now I am being told that I cannot have the part, but that they could verify that it was the original! The answer was that he "made a mistake". I think I would have to be a blithering idiot to return to Sunset Auto. Odd thing is ... if you believe things happen for a reason: I am planning on buying a car in January or Feb. I had been considering an Equinox, especially since I had a relationship with the dealer! I feel like I have been sent a memo to look elsewhere. Mazda CX-5 here I come. More

I was dealing on a 2019 Corvette. I had financing approved. They would not take a deposit so I was taking a chance arranging financing, auto transport and down payment. One of the used car salesman c approved. They would not take a deposit so I was taking a chance arranging financing, auto transport and down payment. One of the used car salesman called last night and asked if I was still buying the car. I advised that financing was approved and I would be sending down payment Fedex this morning. I called this morning to find out they sold the car last night after I had been working in good faith with them for 3 days. The used car manager even advised me that he cou Ltd take a credit card for down payment even though it is strictly against the dealership policy. He lied to me! The finance director also decided to disregard the promise to call me back. Shady business dealings. Buyers beware of this place! More

Sold a car out from under us We were dealing on a corvette and gave credit card information for a deposit. To find out today they sold the car out from under us to a “local coupl We were dealing on a corvette and gave credit card information for a deposit. To find out today they sold the car out from under us to a “local couple” using their financing. We already had our own financing and were set up to buy this car. They emailed us and even said the car was ours. Very poor crooked dealership. Our advice is to deal with a more reputable dealership. More

Liars and poor management First: Bought a 2017 Traverse here. Asked for 2 things, Bluetooth and Satellite radio. Took me a week to figure out the radio only allowed you to c First: Bought a 2017 Traverse here. Asked for 2 things, Bluetooth and Satellite radio. Took me a week to figure out the radio only allowed you to connect your phone via bluetooth for phone calls but not music. They told me the radio was nearly impossible to replace and offered me a few hundred dollars as compensation. The satellite radio cuts out every time you pass under the smallest branch, my other vehicles have never had this issue. GM products just seem to be inferior. Second: A few weeks after my purchase my bank debited the entire price of my trade in vehicle (14K) from my bank account as Sunset Chevrolet's payoff check for the vehicle had bounced. They wound up needing to cut me another check directly for the 14K after their bank issues were resolved. Bottom line, don't do business here. They lied up front about the radio and then put me in a very bad position by bouncing their payoff check. More