Sunset Chevrolet Buick GMC

New Car Purchase Five stars is all that we can rate our experience as it truly deserves much more than five. We will be Chevrolet customers for life from now on. Five stars is all that we can rate our experience as it truly deserves much more than five. We will be Chevrolet customers for life from now on. More

Delivered what I wanted Todd responded very quickly to my concerns about a Cruze diesel that what giving me problems, and swapped me into a great Malibu that I love at the ri Todd responded very quickly to my concerns about a Cruze diesel that what giving me problems, and swapped me into a great Malibu that I love at the right price. Very happy. More

Great Customer Service Our Sales Rep went out of his way to find the exact car we were looking for and he did. He made us feel like we were the only people in the showroom! Our Sales Rep went out of his way to find the exact car we were looking for and he did. He made us feel like we were the only people in the showroom! More

Excellent sales experience!! Just moved to Florida from Michigan where I had leased my last three cars from the same dealership. I was unsure of the kind of salesman I would get Just moved to Florida from Michigan where I had leased my last three cars from the same dealership. I was unsure of the kind of salesman I would get at Sunset Buick but was pleasantly surprised at the service I received from my salesman, Jim Kelley. He made the entire leasing experience as smooth and uncomplicated as possible. I drove several different models, some more than once, yet he was very patient and answered all of my questions thoroughly. Jim worked with the finance manager to ensure that I had the terms I asked for and, once the sale was completed, he took the time to explain every technical configuration on my new car. I would recommend Sunset Buick and Jim's services to anyone and have already done so. I will be back in two years when this lease comes due.....for sure!!! More

EXCELLENT SERVICE FROM SALES TO SERVICE Purchased 1st time 20 yrs ago from Sunset Chevy. 4 yrs ago, bought car from a "friend" at different dealership, BIG MISTAKE! Car was a Lemon!!! Took t Purchased 1st time 20 yrs ago from Sunset Chevy. 4 yrs ago, bought car from a "friend" at different dealership, BIG MISTAKE! Car was a Lemon!!! Took to Sunset, they worked with me to get me in new car, and have gone over & above, from Salesmen to Service Dept!!! I will NEVER buy anywhere else. Experience taught me a valuable lesson. Thank you Sunset Chevy!!!!! You're the BEST!!!! More

Will Not Negotiate!!!!!! "Will Not Negotiate!!!!!!" Marie Fisher, sweet sweet lady but really no say in the matter, Mike Freeman, GM is who I was speaking with, tried to pl "Will Not Negotiate!!!!!!" Marie Fisher, sweet sweet lady but really no say in the matter, Mike Freeman, GM is who I was speaking with, tried to play with money factors & residuals on various lease deals to his advantage, Military, 800+, 39 month 2017 Buick Envision Lease Deal, then he was off for 3 days and his 2nd in command G Vizcarra refused to return my phone calls, 6 in total, multiple emails, finally got G on phone 7th call and he wanted to retract on the deal Mike had already promised me. Then Doug Black, Buick Sales Manager wanted to do the same thing, really Doug???? Hey GUYS, Edmunds.com, a Buyers Best Friend, shows exactly what you paid to put the car on your lot, all applicable rebates, sales & lease formulas, Dealer HOLDBACK!!!!!!! Then Mike really wanted to slam me on our current lease vehicle, 2016 Buick Encore, $27K MSRP, 4500 miles, clean, outstanding beautiful condition, 6 months old his lease buyout offer was $16K, when Edmunds & KBB both valued it at $20.6K, Really Mike, LOL!!!!!! Bought Elsewhere last night, very happy with deal & did the Encore Lease buyback without Killing Us!!!!!!!!! More

Worse service ever! First, the one bit of good. The saleswoman Marie was great. Now the rest. Bought a brand new $48,00 2015 Sierra SLT and it started making wh ever! First, the one bit of good. The saleswoman Marie was great. Now the rest. Bought a brand new $48,00 2015 Sierra SLT and it started making whining noise at highway speeds within 2 weeks. I called to schedule service appointment and was told I had to wait over a week to get in. I live an hour away and told them I would have to wait on truck. When I showed up the service advisor said that I would have to leave the truck and that they should've told me that when I scheduled appointment. They told me that they didn't have a loaner vehicle available and I would have to come back in week if I needed loaner. Over 2 hours wasted for nothing! I dropped truck off next week and didn't hear anything for a week. I called and they said they were gonna replace exhaust and were waiting on parts. Another week goes by and of course they don't call, so I call them again. I'm told problem was fixed and they test drove it and noise was gone. I drive hour to pick it up and they bring up truck and it is has no gas and is filthy inside and out. You would think after 2 weeks they had time to clean up there mess. I head home and get on interstate and the whining noise is still there. I go back to dealer and they make me go on test drive to show them problem, again. We return back and they say I have to leave truck again and give me loaner back. 5 hours wasted that day! No call after a week so I call. I'm told they have to replace rear end of truck and parts wouldn't be available for 2 weeks. They then tell me they want me to return loaner and pick up my truck, then bring it back when parts arrive and leave the truck and pick up loaner then drive back again when it's "fixed". It's 2 hour round trip every time I have to go there. More time wasted. Rear end is too bad to fix that they have to replace whole thing yet it's good enough for me to drive? Of course truck is filthy when I pick up, now they have had for 3 weeks. Waiting on rear end to arrive and see if that fixes problem. Will never go back after they finally fix it Worse service ever! More

Definitely worth the drive from Cape Coral Thanks to Todd Pierce, he made not only my purchase of a brand new truck a pleasure, but even after the sale he continued his professionalism, and wen Thanks to Todd Pierce, he made not only my purchase of a brand new truck a pleasure, but even after the sale he continued his professionalism, and went out of his way to make sure I was happy. More

I seen it coming I went to sunset chevrolet on 2/11/15 and purchased a 2007 toyota camery with 85k miles on it for $ 7,500 good deal huh? Well make a long story short I went to sunset chevrolet on 2/11/15 and purchased a 2007 toyota camery with 85k miles on it for $ 7,500 good deal huh? Well make a long story short a month latter the car started making noises so I called the sales person who sold me the car and he said bring the car in a week from now so in the middle of that time I was supposed to bring it in the car broke down so I had the car towed in. A cuple days later I still here nothing from the dealership so I shoot them a call and ask what the problem with my car ? They said the who engine need to be replaced! So because I didn't have a warranty I would have to pay the whole thing. So the gm gives me a call and says come get a rental car until your is fixed. I'm in a rental car for a month in a half and still no word on my car so when I started calling everyday that when u started seeing progress . So the day I come and pick up my car I noticed the ac was making knocking noises so the next day I call Nazar the service manager and he say that's normal and u told him it wasn't making that noise until you guys did work on it. So they set up a schedule again for the car to get looked at again and then put me in a rental car once again. So a cuple days latter I picked up my car no noise no nothing a week later the car didn't go pass 40 mph so at that moment I gave up I called santander told them to come get the car and that was it my credit got shot al the way to a 530. so be careful with these people. And now I'm in the process of looking for another car and no one wants to finance me ......... thanks guy's! More

Thank's Todd Pierce. Honest and punctual. I am very pleased, from the first contact until I got the car. The description of the Lincoln Town Car was above and beyond all expectations, when I I am very pleased, from the first contact until I got the car. The description of the Lincoln Town Car was above and beyond all expectations, when I received it here in San Antonio Tx Very clean. Thanks Sunset , I really recommend Todd Pierce for your next purchase. Best regards Perky, San Antonio Tx.. More