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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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July 21, 2021

I was amazed at how friendly everyone was; considering how busy you were. (I hope all your employees several breaks during the day considering when they work it is nonstop.) More

by ERICPAG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Lonnie Pope
Jul 22, 2021 -

Sunset Ford responded

We appreciate the kind words! Our team enjoyed working with you, and we hope to see you again!

July 20, 2021

Exceptional service. My go to dealership for many years for purchases and service. I would highly recommend Sunset Ford. Our current vehicle is a Ford Escape and we have a maintenance contract, but they al More

by sdbasden43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite, Jacob Klinckhardt
Jul 21, 2021 -

Sunset Ford responded

Thank you so much for the great review and recommendation! We appreciate the feedback, and we are so pleased to hear that our team took care of you. It was a pleasure. We will see you next time!

July 18, 2021

Great service got me finished before expected and price was great. Done done done done done done finished finished complete complete done done done done More

by Dan D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Sunset Ford responded

Thank you, Dan! Our team hopes to work with you again.

July 18, 2021

Good service we drop off car and pick it up next day sevice is fast checking out could need alittle help more people checking out people More

by tarynlyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jul 19, 2021 -

Sunset Ford responded

We appreciate the feedback! Our team enjoyed working with you, and we hope to see you again.

July 17, 2021

Everyone was very nice, from setting up my rental car, rental co. picked me up, fixed my cars problems, car was clean, and got to leave rental car at shop when work was done! Very good service! More

by Cynthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Folk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop hals were awesome, selected service folks but don't really know who worked ony car..., Doug Fitzgerald, Joe Glosemeyer, Jesse Cronk, Doug Bauer, Angelo Galasso, Bob Edwards Jr., Jeremy Davis
Jul 19, 2021 -

Sunset Ford responded

Thank you for choosing Sunset Ford! It was such a pleasure working with you, and we hope to see you again.

July 17, 2021

Very friendly staff and the waiting accommodations were nice, especially the outside tables. Unfortunately they could not find the problem I had been experiencing. Drat! More

by debtrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Sunset Ford responded

We appreciate the review! Our team is always here to help in the future!

July 16, 2021

This dealership continues to exhibit the qualities you hope to see from a great businss. Mike whilhite is especially good at hos job. I cant forget to mention Larry Sidberry. As soon ashe gives me a cal More

by BOBCARR4242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Howard Wood
Jul 19, 2021 -

Sunset Ford responded

Thank you for the outstanding feedback! Our team truly appreciates your business, and we look forward to working with you again!

July 16, 2021

Everyone was very helpful and friendly. They explained all the service options and answered all my questions. The work was completed in a timely manner and I was kept updated as it progressed. More

by car6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jul 19, 2021 -

Sunset Ford responded

Thank you for sharing this with us. It was a pleasure working with you, and our team looks forward to your next visit.

July 16, 2021

Dealership did a great job getting the cars problem diagnosed had to order part it was fast they called that afternoon to let me know it was in went the next day and had it put onservice was great like More

by FLYFISHING93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite
Jul 19, 2021 -

Sunset Ford responded

Thank you for sharing! We are very happy to hear that our team was able to help and get you back on the road. Thank you for choosing Sunset Ford. We will see you next time!

July 15, 2021

Great customer service, informative and friendly. Waiting area is clean and comfortable. Would definitely recommend to family and friends. Great at sending reminders about the appointment date. More

by EDSHIRLROGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Jul 16, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team truly enjoyed having you here, and we appreciated the chance to earn your business. We hope to see you again!

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