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Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews

1,759 Reviews of Sunset Ford - Service Center

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June 03, 2021

I have yet to have a bad experienced at Sunset Ford, customer service is always amazing and the service I receive is quick and well done. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Sunset Ford responded

Thank you for the great review! Our team always enjoys working with you, and we look forward to your next visit!

June 02, 2021

My service was done quickly and efficiently and it was right the first time I could’ve saved a little money by going to a non-dealer service company but I was having additional work done and it made sense More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Jun 03, 2021 -

Sunset Ford responded

Thank you for the great review, Alan! Our team enjoyed working with you, and we appreciated the chance to earn your business. Come back and see us!

June 01, 2021

Service was great as always from Sunset staff Thank you to all parties involved. Always recommend this dealership for sales as well as service. Good job. More

by cartkev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Jun 02, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us! It is always a pleasure working with you, and we can't thank you enough for your business and recommendation. We look forward to your next visit with us!

June 01, 2021

Great service! Welcoming friendly staff. Sean Johns explained the repairs and parts needed perfectly. Turnaround time was impressive. I do wish it weren't so expensive. More

by BHBRASWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kelly, Sean Johns , Bob Edwards Jr., Jacqueline Daugherty
Jun 02, 2021 -

Sunset Ford responded

We appreciate the feedback on your experience! Our team wishes you all the best, and we hope to have the chance to work with you again.

May 30, 2021

Your service is the best. Your service managers and technicians are so professional and give attention to details. The friendliness of the whole department and the speedy effort to give you quality ser More

by ELVISBROWN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Polston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite
Jun 01, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! We are so happy to hear that our team took great care of you, and we appreciated the chance to work with you. We will see you next time!

May 30, 2021

As always, everyone was great. Brett did a wonderful job helping us with the leveling kit and new tires. The truck looks so awesome! Thanks a ton! More

by Niffer Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Noeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wise, Sydney Smith
Jun 01, 2021 -

Sunset Ford responded

This is great to hear! It was such a pleasure having you here, and we can't thank you enough for your business. Our team is here for any future needs, come back and see us!

May 29, 2021

From making the appointment til picking up my car, staff was awesome. Reviewed my issue and called to tell me additional issues and discussed options for fixing. Amazing team as always! More

by arkitectin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Sunset Ford responded

We appreciate the outstanding review! It was a pleasure working with you, and we look forward to your next visit!

May 29, 2021

Lonnie Pope provided excellent customer service as did the knowledgeable mechanic that worked on my 2005 Ford Escape. Very grateful for the thorough service. Thank You so much!!! More

by MMFEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Jun 01, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! It was truly a pleasure working with you, and our team wishes you all the best. See you next time!

May 28, 2021

This was the first time I used your shuttle service. Very convenient and helpful. Also appreciated the service update by phone. The repair time took the length of time I expected. More

by SFFOCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike wilhite, Doug Bauer
Jun 01, 2021 -

Sunset Ford responded

Thank you for sharing this with us! We are happy to hear that you had a top-notch experience, and we appreciate your repeat business. We will see you next time!

May 27, 2021

I've come to Sunset Ford since I was a little girl coming with my parents, they've always been wonderful!! Neil, Tim, Sean and Mike were all very helpful! More

by robin.mik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Johns
May 28, 2021 -

Sunset Ford responded

Thank you so much, Robin! Our team always enjoys seeing you, and we look forward to your next visit!

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