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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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May 01, 2021

Lonnie Pope went above and beyond to help us. My wife and I really appreciated her. Work done. Other service department folks were very friendly on the phone. More

by PENNOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
May 03, 2021 -

Sunset Ford responded

We always encourage our team to go above and beyond for our customers, and we are happy to hear that Lonnie did just that! Thank you so much for your business. We are here for any future needs!

May 01, 2021

Overall nice experience more then likely I be back mostly everybody seems helpful didn't have any problems getting service got me out pretty fast More

by KENNETH2173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Early
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Fitzgerald, Joe Glosemeyer, Jesse Cronk, Doug Bauer, Angelo Galasso, Ashley Godfrey, Bob Edwards Jr., Jeremy Davis
May 03, 2021 -

Sunset Ford responded

Thank you for the review and your business! Our team hopes to work with you again.

May 01, 2021

Awesome service department. The tint and new bug shield look amazing! Thanks so much for hooking us up Sean! We will be back for sure! More

by Niffer Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Noeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Nick Stanley, Sean Johns
April 30, 2021

The Service department staff that I have dealt with are always courteous and friendly. The communication is always clear and they are always willing to explain the work that has been performed. More

by SLKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
May 03, 2021 -

Sunset Ford responded

Thank you so much for the great review! It is always a pleasure working with you, and our team looks forward to your next visit with us!

April 30, 2021

Brett my service advisor was great. Gave me an estimate and kept me updated on a pretty involved front end rebuild. I’ve been bring my cars to Sunset since 2012 and never been disappointed More

by stlhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Sunset Ford responded

We appreciate the fantastic review and your repeat business! Our team is here for any future needs!

April 29, 2021

They worked closely with our insurance company to allow us to get our windshield replacement complete all in one visit. They coordinated all work in the same day. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Apr 30, 2021 -

Sunset Ford responded

Thank you, Susan! Our team was happy to help, and we are here for any future needs!

April 28, 2021

Great service. Angelo repaired my car right the first time. The service staff was excellent and they always are when I take my car in for service More

by jnealwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Galasso
Apr 29, 2021 -

Sunset Ford responded

Thank you so much for the great review! It is always a pleasure working with you, and we look forward to your next visit with us!

April 28, 2021

Excellent at accommodating my need for immediate service. Truck is used for work and I have limited down time for it. They were able to get me in on short notice. More

by KENT.GROCEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite, Bob Edwards Jr.
Apr 29, 2021 -

Sunset Ford responded

It is great to hear that our team took care of you! We appreciated the chance to earn your business, and we are here for any future needs!

April 28, 2021

Wonderful as always. Everyone is very helpful and the service area is always so clean when I come in. The service team was able to get us handled in one day!! I’m a customer for life. More

by Niffer Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Noeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Joe Glosemeyer, Nick Stanley, Sean Johns
Apr 29, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team always enjoys working with you, and we truly appreciate you. We will see you next time!

April 27, 2021

Real good experience. They changed my car's oil , did a complete check all over the car and rotated the tires too. Everyone was very nice and helpful. Thank You ! More

by Topaz.
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! Our service team enjoyed having you here, and we look forward to your next visit!

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