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Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews

1,759 Reviews of Sunset Ford - Service Center

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May 03, 2021

I’ve been a faithful customer of the service department for eleven years. Good people. Clarity of options regarding service are always given and thoroughly explained. More

by bryanlsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
May 04, 2021 -

Sunset Ford responded

Thank you so much, Bryan! Our team always enjoys working with you, and we appreciate your loyalty. We will see you next time!

May 02, 2021

Thanks for helping pick out the tint and bug guard Sean. The car really looks great! We will be heading back to Sunset Ford for future services for sure. More

by Niffer Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Noeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Johns , Howard Wood
May 03, 2021 -

Sunset Ford responded

Thank you so much for the review! Our team looks forward to having you back again!

May 02, 2021

Very happy with my quick and courteous experience at sunset Ford the team is great. I would recommend them for all your Ford repair and service needs. More

by a_stengel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Aaron Stengel, Jesse Cronk, Doug Bauer, Jeremy Davis, Bob Edwards Jr., Ron Wohlstadter, John Peterson, Joe Glosemeyer
May 03, 2021 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! We will see you next time!

May 02, 2021

I had the works done at Sunset Ford, everything went just fine! Thanks! I used ford pass points towards this service and Mike did explain all what the ford points can be used for future! More

by CASSIELUTTRELLZ24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
May 03, 2021 -

Sunset Ford responded

Thank you for sharing! Our team was happy to help, and we are here for any future needs. Come on back and see us!

May 02, 2021

Thank you Sunset Ford for being such a great place in the St.Louis area to not only buy a vehicle, but the service after the sale is outstanding. I will never go anywhere else!!! More

by j.gordon2448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Sunset Ford responded

Thank you so much for the wonderful review! Our team really enjoyed having you here, and we hope to be of service to you again!

May 02, 2021

Lonnie made my first ever visit to your service department outstanding. She was courteous friendly and extremely helpful. Not sure who actually did my work but everyone seemed happy to be at work. More

by DEDEREMSPECHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
May 03, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us! We are very lucky to have Lonnie on the team, and we are so happy to hear that you had a top-notch visit. Our team looks forward to working with you again!

May 01, 2021

Lonnie Pope went above and beyond to help us. My wife and I really appreciated her. Work done. Other service department folks were very friendly on the phone. More

by PENNOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
May 03, 2021 -

Sunset Ford responded

We always encourage our team to go above and beyond for our customers, and we are happy to hear that Lonnie did just that! Thank you so much for your business. We are here for any future needs!

May 01, 2021

Awesome service department. The tint and new bug shield look amazing! Thanks so much for hooking us up Sean! We will be back for sure! More

by Niffer Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Noeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Stanley, Sean Johns , Howard Wood
May 01, 2021

Overall nice experience more then likely I be back mostly everybody seems helpful didn't have any problems getting service got me out pretty fast More

by KENNETH2173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Early
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Fitzgerald, Jesse Cronk, Doug Bauer, Angelo Galasso, Jeremy Davis, Bob Edwards Jr., Ashley Godfrey, Joe Glosemeyer
May 03, 2021 -

Sunset Ford responded

Thank you for the review and your business! Our team hopes to work with you again.

April 30, 2021

The Service department staff that I have dealt with are always courteous and friendly. The communication is always clear and they are always willing to explain the work that has been performed. More

by SLKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
May 03, 2021 -

Sunset Ford responded

Thank you so much for the great review! It is always a pleasure working with you, and our team looks forward to your next visit with us!

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