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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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April 26, 2021

Very satisfied with work done and quick service. Dropped off vehicle and service was completed promptly without an appointment. I appreciated the helpful attention given by the service department. More

by LTARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Apr 27, 2021 -

Sunset Ford responded

Thank you for taking the time to share your experience! We are happy to hear that our team took care of you and provided you with the service you deserved. We wish you all the best, come back and see us!

April 26, 2021

Great customer service, decent prices on parts. Friendly staff and rental cars available on site. Complimentary car wash is great. Will do all my business here. More

by Hoobie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Doug Fitzgerald
Apr 27, 2021 -

Sunset Ford responded

Thank you for the great feedback! Our team looks forward to working with you again.

April 25, 2021

I always go back to Sunset Ford to whether it’s to buy a car or for service and repairs. I trust their ethics and believe their mechanics are well trained for all needs. only the best for my vehicles! More

by MUTEMAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann, Christopher Schmelig, Bill Nobles, Bob Edwards Jr.
Apr 26, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review and your loyalty! Our team always enjoys working with you, and we appreciate your business. We will see you next time!

April 25, 2021

Courteous and efficient.Friendly and flexible.Updated Courteous and efficient. Friendly and flexible. Updated status frequently. Offered a ride service due to the significant wait time. Bob checked th More

by Fsudharshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Apr 26, 2021 -

Sunset Ford responded

Thank you for the great review! It was a pleasure working with you, and we hope to see you again.

April 24, 2021

I like talking to Mike. Easy to talk to and understands my needs and what I want done.He knows my vehicle. Always returns my call More

by frank.jetensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Apr 26, 2021 -

Sunset Ford responded

Thank you for the outstanding rating, Frank! It was such a pleasure working with you, and we wish you all the best. Come back and see us!

April 24, 2021

Brett once again exceeded my expectations. F450 harder to find dealers who can service a 450. He even lined up a loaner car, for all day service. More

by MBelow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Sunset Ford responded

Thank you so much for sharing your experience with us! Our team always enjoys working with you, and we look forward to your next visit!

April 24, 2021

Doug always helpful and reliable and follows up with good details. Service area is nice area and easy and convenient. Been having service done on my car for years at sunset More

by keith.blaylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Apr 26, 2021 -

Sunset Ford responded

Thank you, Keith! It is always such a pleasure working with you, and we appreciate your repeat business. We wish you the best and look forward to your next visit!

April 24, 2021

Spectacular service!! Prompt and efficient! Would recommend to anyone. Will continue to have my car serviced at their dealership. I would recommend family and friends More

by SANDRA.FUHRHOP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Apr 26, 2021 -

Sunset Ford responded

Thank you so much for the kind words and recommendation! We look forward to your next visit!

April 24, 2021

I go to Sunset because they always make time for me even when I’m tin my ford vehicle. They are even very price competitive with the aftermarket tire dealers and offer better customer service. More

by Bert1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Sunset Ford responded

Thank you for this outstanding review! We truly appreciate your business, and we hope to have the chance to work with you again!

April 23, 2021

The service was Awesome, as usual. I also want to acknowledge Mr. Bob Edwards, who was GREAT! My only issue is that an ilem went missing, and has not been. found anywhere. More

by GOMMIE1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Apr 26, 2021 -

Sunset Ford responded

Thank you for the feedback on your visit. Our team always enjoys working with you! We hope to see you again.

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