Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,759 Reviews of Sunset Ford - Service Center
Sort by
April 09, 2021
everyone was polite and very nice. overall, it was a pleasant experience. The only thing that could be better would be if the service was free! pleasant experience. The only thing that could be better would be if the service was free! More
by DAVIDSCHAUWECKER
Verified CustomerEmployees Worked With
April 08, 2021
As a Fleet customer and a personal customer I couldn't ask for a better dealership to work with! The only place I buy cars and trucks! ask for a better dealership to work with! The only place I buy cars and trucks! More
by quentink
Employees Worked With
Other Employees :
Michael Wilhite, Doug Bauer
April 08, 2021
Thanks for the great prompt service last week. Needed overdue oil change and tire rotation and Sunset Ford accommodated me promptly and professionally. Brett the service advisor explained everything that overdue oil change and tire rotation and Sunset Ford accommodated me promptly and professionally. Brett the service advisor explained everything that was to be performed in an easy to understand manner and was much appreciated. More
by william.k.buchmeier
Employees Worked With
April 08, 2021
I have had nothing but the best experience with the collision center and service dept. Pandora was so helpful and she explained everything to us in great detail. collision center and service dept. Pandora was so helpful and she explained everything to us in great detail. More
by D.ONEAL
Employees Worked With
Pandora Cheatham
April 08, 2021
Neal Watson came to my home to take care of a recall update fir my Escape. He was pleasant and professional. I am appreciative of the mobile van possibility. update fir my Escape. He was pleasant and professional. I am appreciative of the mobile van possibility. More
by Linda Hill
Employees Worked With
April 07, 2021
I’ve had two vehicles in for service the last month. I took my personal F250 in for three problems. None were fixed. They are supposed to look into the problem and call back. I have called back and I get took my personal F250 in for three problems. None were fixed. They are supposed to look into the problem and call back. I have called back and I get nothing. No call backs. They say the mechanics are not very good because it’s too hard to find good people. No one there but my service manager was friendly. It’s not the same place it used to be. My fleet truck with under 1000 miles was taken in for over a week and when I got the F550 back it want fixed. It stinks to be honest. I’ve always loved my Ford trucks. I have over 25 now and hope and pray I don’t have to take them into the dealership. More
by Cnewho01
Employees Worked With
Mike Konersmann
April 06, 2021
Bob was very generous with his time and made my experience very remembeable for how easy and stress free he made it. I will definitely be back the next time I need parts and or service. experience very remembeable for how easy and stress free he made it. I will definitely be back the next time I need parts and or service. More
by JEFFBPICKET
Employees Worked With
Bob Edwards Jr.
April 05, 2021
Created another problem after fixing the recall. Now it’s tool ranch showing on dashboard . My front tires are bad after just putting new set from the recall tool ranch showing on dashboard . My front tires are bad after just putting new set from the recall More
by Brian1283
Employees Worked With
Blake Balkenbush
