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1,753 Reviews of Sunset Ford - Service Center
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April 07, 2021
I’ve had two vehicles in for service the last month. I took my personal F250 in for three problems. None were fixed. They are supposed to look into the problem and call back. I have called back and I get took my personal F250 in for three problems. None were fixed. They are supposed to look into the problem and call back. I have called back and I get nothing. No call backs. They say the mechanics are not very good because it’s too hard to find good people. No one there but my service manager was friendly. It’s not the same place it used to be. My fleet truck with under 1000 miles was taken in for over a week and when I got the F550 back it want fixed. It stinks to be honest. I’ve always loved my Ford trucks. I have over 25 now and hope and pray I don’t have to take them into the dealership. More
by Cnewho01
Verified CustomerEmployees Worked With
Mike Konersmann
April 06, 2021
Bob was very generous with his time and made my experience very remembeable for how easy and stress free he made it. I will definitely be back the next time I need parts and or service. experience very remembeable for how easy and stress free he made it. I will definitely be back the next time I need parts and or service. More
by JEFFBPICKET
Employees Worked With
Bob Edwards Jr.
April 05, 2021
Created another problem after fixing the recall. Now it’s tool ranch showing on dashboard . My front tires are bad after just putting new set from the recall tool ranch showing on dashboard . My front tires are bad after just putting new set from the recall More
by Brian1283
Employees Worked With
Blake Balkenbush
April 03, 2021
Won’t listen to on the problem I’m having with my truck. I have taken my truck to the service department at least four times and the problem is not being resolved. I have taken my truck to the service department at least four times and the problem is not being resolved. More
by LCBROWN58
Employees Worked With
Mike Konersmann
April 03, 2021
Work was done on time and to my satisfaction. I will use Sunset collision shop for any future needs and send friends and neighbors for their service needs. Sunset collision shop for any future needs and send friends and neighbors for their service needs. More
by larryb38
April 03, 2021
The service rep I deal with is great. Always keeping me informed on how my vehicle is doing. Thanks Brett for the fine service and making me feel like part of the ford family informed on how my vehicle is doing. Thanks Brett for the fine service and making me feel like part of the ford family More
by CKDKNK
Employees Worked With
April 02, 2021
The only reason I didn’t give 5 stars is you bugged me over text 5 times to do this survey and now you’re making me type 25 words or more. over text 5 times to do this survey and now you’re making me type 25 words or more. More
by Don’tbugmeanymoreplease
Employees Worked With
April 02, 2021
Great service done with craftsmanship Friendly communication with Jacqueline. The 25 word minimum can cause people to refrain from responding. Tell Jack and the staff hi. communication with Jacqueline. The 25 word minimum can cause people to refrain from responding. Tell Jack and the staff hi. More
by JKLIPSCH
Employees Worked With
Body craftsman who did the repairs , Jacqueline Daugherty
