Sunset Ford - Service Center

Great atmosphere friendly knowledable staff great work ethic prompt service would recommend to family and friends will bring my vehicle here for all my service needs ethic prompt service would recommend to family and friends will bring my vehicle here for all my service needs More

I would never go back! Worst experience I’ve ever had and I’m still going to have to it somewhere else to be fixed right I’m still going to have to it somewhere else to be fixed right More

Great communication regarding progress on repairs. Identified available warranty coverage to reduce repair cost. Offered loaner vehicle when repairs ran more than a couple of days. Identified available warranty coverage to reduce repair cost. Offered loaner vehicle when repairs ran more than a couple of days. More

Mike wilhite was superb throughout whole experience. He kept me up to date on part order and handled everything very professionally. Would highly recommend Sunset for all your auto needs kept me up to date on part order and handled everything very professionally. Would highly recommend Sunset for all your auto needs More

I purchased my Ford Focus at this Ford dealership back in 2016 and they have been with me ever since then - from oil changes, to tire rotation and also when I needed body work done. They have the best custom 2016 and they have been with me ever since then - from oil changes, to tire rotation and also when I needed body work done. They have the best customer service as well! Jennifer Kelly who works as a representative in their body shop is super helpful and keeps you informed on your cars’ status whenever there’s a new update. The people working on your car do great, quality work as well. Highly recommend! More

Absolutely great service from Mike Wilhite and Sunset Ford!! Got the appointment day/time that I wanted and they got me in and out quickly. Ford!! Got the appointment day/time that I wanted and they got me in and out quickly. More

I always take my vehicle to Sunset Ford for service their staff is friendly and very knowledgeable, I love the way they clean my car to protect me from Covid, I feel real safe there staff is friendly and very knowledgeable, I love the way they clean my car to protect me from Covid, I feel real safe there More

I very much appreciated being able to drop my car off via a tow and being worked in for service. All of the service people were very helpful, Loni of course is my fave. But it was very disturbing that it too a tow and being worked in for service. All of the service people were very helpful, Loni of course is my fave. But it was very disturbing that it took so long to get my car back, it was over a week. I guess you’re at your maximum for the size of your facility, but the long delays even when booking for service makes it difficult to be without my car. I really appreciated the concierge service bringing my car back directly to me, that is stellar! More