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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews

1,756 Reviews of Sunset Ford - Service Center

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January 28, 2021

Great place to take your vehicle. Very friendly! Very quick and accurate with the work. Service advisor was very helpful and he was very kind and respectful! More

by priester199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 29, 2021 -

Sunset Ford responded

Thank you for the outstanding feedback! It was a pleasure having you here. We will see you next time!

January 28, 2021

The service department at Sunset Ford is the best I’ve ever been to it is very clean and is constantly being sterilized since the Covid outbreak, keep up the good work More

by Bozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Mike Konersmann, Lonnie Pope, Doug Bauer, Sean Johns , Bob Edwards Jr.
Jan 29, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share your feedback! We are doing our best to ensure our team and customers are safe in our facility, and we appreciate that you see that and felt that way. We are here for any future needs!

January 27, 2021

Good work at reasonable price. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx. More

by ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 27, 2021 -

Sunset Ford responded

Thank you for the review, Ralph!

January 26, 2021

Mike’s greatService always done rightChanged Mike’s great Service always done right Changed dealership Like the free car wash Staff always friendly Waiting room provides hot chocolate which More

by KKREULING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Sunset Ford responded

We appreciate you sharing this with us! Our team is lucky to have Mike, and we're glad that he made your visit top-notch. We look forward to your next visit!

January 24, 2021

Brett was very helpful and polite thank you so much.He told me that some one will call me when the tags come in next week More

by hookmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sunset Ford responded

Thank you for the great rating and feedback for Brett! We appreciate your business, and we look forward to your next visit!

January 23, 2021

There services were very good.Doug took very good care of us. It was our first time using Sunset Ford for service on our Ford Explorer More

by Rodkschram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Jan 26, 2021 -

Sunset Ford responded

Thank you for sharing this and for giving our service team the chance to earn your business. It was a pleasure having you here, and we hope to see you again!

January 22, 2021

It was a great experience and the service was great. The waiting area was very clean and nice. Everyone was also very friendly and helpful. More

by MALLORY.M.SULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Jan 26, 2021 -

Sunset Ford responded

Thank you for the great feedback, Mallory! It was such a pleasure working with you, and our team is here for any future needs. Come back and see us!

January 22, 2021

Always professional and courteous. They kept me up to date every step of the way with my body shop repair and also had my oil change and tire rotation taken care of. I am a long-time customer of Sunset F More

by lkisling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kelly, Jacqueline Daugherty
Jan 26, 2021 -

Sunset Ford responded

We appreciate your taking the time to share this with us! Our team always enjoys working with you, and we can't thank you enough for your repeat business. We look forward to your next visit!

January 21, 2021

Mike Whilhite is always very helpful when ever I have had a question regarding service on my vehicles. Doug Sucher has always helped with any service and warranty work as needed. When I am ready to purchase More

by PEADAMS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Sucher, Michael Wilhite, Howard Wood
Jan 22, 2021 -

Sunset Ford responded

Thank you so much for the great feedback from our team! We are so happy to hear that they have you covered and have been a support for you. It is a pleasure working with you, and we look forward to your next visit. We truly appreciate your business!

January 20, 2021

I really appreciate the way Lonnie and Doug in service have been able to work with me to get an ongoing problem fixed. They were able to get my truck into the shop, find and fix an ongoing problem. I ap More

by MIKE_AX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Doug Bauer
Jan 21, 2021 -

Sunset Ford responded

Thank you for taking the time to share this! We are very happy to hear that our team could help, and we appreciated the chance to work with you. We wish you all the best and are here for any future needs!

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