Back

Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews

1,759 Reviews of Sunset Ford - Service Center

Sort by
January 29, 2021

Very courteous. Waiting room was very nice and clean and they finished what they were doing faster than I thought they would.Coffee was good More

by bcmang
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Feb 01, 2021 -

Sunset Ford responded

Thank you so much for the fantastic feedback! It was great having you here, and our team is here for any future needs!

January 29, 2021

Excellent service. Very timely and thorough. Service Advisor was very professional and explained the service to be performed and the cost. He phoned in a timely manner when the car was ready for pickup. More

by Ford service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Feb 01, 2021 -

Sunset Ford responded

We appreciate the 5-stars and your business! It is great to hear that our team took care of you, and we are here for any future needs.

January 28, 2021

The service department at Sunset Ford is the best I’ve ever been to it is very clean and is constantly being sterilized since the Covid outbreak, keep up the good work More

by Bozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Mike Konersmann, Lonnie Pope, Doug Bauer, Sean Johns , Bob Edwards Jr.
Jan 29, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share your feedback! We are doing our best to ensure our team and customers are safe in our facility, and we appreciate that you see that and felt that way. We are here for any future needs!

January 28, 2021

An exceptional, friendly experience each and EVERY time I have visited the last 10+ years! Doesn’t matter which Service Rep .... just great friendly and courteous people! More

by DMeeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Jan 29, 2021 -

Sunset Ford responded

Our team truly appreciates your loyalty, and we always enjoy working with you! Thank you for choosing Sunset Ford!

January 28, 2021

Great place to take your vehicle. Very friendly! Very quick and accurate with the work. Service advisor was very helpful and he was very kind and respectful! More

by priester199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 29, 2021 -

Sunset Ford responded

Thank you for the outstanding feedback! It was a pleasure having you here. We will see you next time!

January 27, 2021

Good work at reasonable price. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx. More

by ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 27, 2021 -

Sunset Ford responded

Thank you for the review, Ralph!

January 26, 2021

Mike’s greatService always done rightChanged Mike’s great Service always done right Changed dealership Like the free car wash Staff always friendly Waiting room provides hot chocolate which More

by KKREULING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Sunset Ford responded

We appreciate you sharing this with us! Our team is lucky to have Mike, and we're glad that he made your visit top-notch. We look forward to your next visit!

January 24, 2021

Brett was very helpful and polite thank you so much.He told me that some one will call me when the tags come in next week More

by hookmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Sunset Ford responded

Thank you for the great rating and feedback for Brett! We appreciate your business, and we look forward to your next visit!

January 23, 2021

There services were very good.Doug took very good care of us. It was our first time using Sunset Ford for service on our Ford Explorer More

by Rodkschram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Jan 26, 2021 -

Sunset Ford responded

Thank you for sharing this and for giving our service team the chance to earn your business. It was a pleasure having you here, and we hope to see you again!

January 22, 2021

It was a great experience and the service was great. The waiting area was very clean and nice. Everyone was also very friendly and helpful. More

by MALLORY.M.SULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Jan 26, 2021 -

Sunset Ford responded

Thank you for the great feedback, Mallory! It was such a pleasure working with you, and our team is here for any future needs. Come back and see us!

...
147
...