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1,756 Reviews of Sunset Ford - Service Center
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January 07, 2021
Our service writer Mike Konersmann was the model of perfection. Everyone should be training to be like him! Will only deal with him for my future Ford services on all my Ford vehicles. perfection. Everyone should be training to be like him! Will only deal with him for my future Ford services on all my Ford vehicles. More
by Crazy4music1988
Verified CustomerEmployees Worked With
Mike Konersmann
January 06, 2021
Was in for the works oil change package and found the cap to the brake fluid bottle not on straight and loose. Glad I checked before leaving parking lot. to the brake fluid bottle not on straight and loose. Glad I checked before leaving parking lot. More
by Magnolia
Employees Worked With
January 06, 2021
Did recall work and got me in and out quickly and took care of problem. Thanks for your help. Great thanks again. This survey is ridiculous care of problem. Thanks for your help. Great thanks again. This survey is ridiculous More
by Jbertarellis
Employees Worked With
January 06, 2021
Good communication as extensive work was being done over several days. Friendly and professional staff and most important, work was done correctly the first time. several days. Friendly and professional staff and most important, work was done correctly the first time. More
by Jpb1701
Employees Worked With
January 06, 2021
Great fast service! Service man Mike W was total great!! Wait was not long at all and everyone was in their COVID attire. Will come back for my next service. Wait was not long at all and everyone was in their COVID attire. Will come back for my next service. More
by LRAUBUCHON
Employees Worked With
Michael Wilhite, Danielle Jansen
January 05, 2021
Will never use this dealership for service again. Diesel tech has no suggestions for direction, advisor quotes alignment with replacing shocks. Have spent thousands here and everybody just guesses. tech has no suggestions for direction, advisor quotes alignment with replacing shocks. Have spent thousands here and everybody just guesses. More
by eichhoma
Employees Worked With
Lonnie Pope, Bill Nobles
January 05, 2021
Doug was very friendly. Explained they were running behind but my cae would be finished before closing. Once done he explained everything that was checked. behind but my cae would be finished before closing. Once done he explained everything that was checked. More
by Diana Pink
Employees Worked With
Doug Bauer
January 04, 2021
First time I have been to Sunset . Had my old 2001 F250 7.3 with close to 300k repaired. No problem from start to finish.No surprise bill the repair quotes were what they said. 7.3 with close to 300k repaired. No problem from start to finish.No surprise bill the repair quotes were what they said. More
by Josepharmon3
Employees Worked With
Doug Bauer
January 03, 2021
It was a pleasant experience so far on my buying & service on f-150. This is second new truck I purchased from Sunset, first being 01 f-250. Took care of my pop up brake-problem displayed on dash prom service on f-150. This is second new truck I purchased from Sunset, first being 01 f-250. Took care of my pop up brake-problem displayed on dash promptly and correctly. Advisor courteous & helpful. Warranty on new purchases brought me back for second new purchase. Keep up good work and I like the car wash added in service visits also More
by TTERRY5
January 02, 2021
Mostly happy with the work but, for the second time in a row, I had a slight oil leak (likely from under-tightening the oil pan screw). Not happy with oil on my driveway and garage floor. row, I had a slight oil leak (likely from under-tightening the oil pan screw). Not happy with oil on my driveway and garage floor. More
by ChurchF350
Employees Worked With
