1,759 Reviews of Sunset Ford - Service Center
Been with Sunset Ford since 1993 leasing and purchasing vehicles. Always have had excellent professional service through the years. They strive for 100% customer satisfaction and I would recommend Sunset F vehicles. Always have had excellent professional service through the years. They strive for 100% customer satisfaction and I would recommend Sunset Ford for a vehicle purchase. More
My Fusion was towed into Sunset after squirrels chewed thru wiring. With no appointment Mike Konersmann got it repaired it in 1 day at a fair price. I was really impressed! thru wiring. With no appointment Mike Konersmann got it repaired it in 1 day at a fair price. I was really impressed! More
Quick and efficient. Everything was great. They treat me well from the moment I enter the door. I won’t take my vehicle anywhere else well from the moment I enter the door. I won’t take my vehicle anywhere else More
Our service writer Mike Konersmann was the model of perfection. Everyone should be training to be like him! Will only deal with him for my future Ford services on all my Ford vehicles. perfection. Everyone should be training to be like him! Will only deal with him for my future Ford services on all my Ford vehicles. More
Was in for the works oil change package and found the cap to the brake fluid bottle not on straight and loose. Glad I checked before leaving parking lot. to the brake fluid bottle not on straight and loose. Glad I checked before leaving parking lot. More
Did recall work and got me in and out quickly and took care of problem. Thanks for your help. Great thanks again. This survey is ridiculous care of problem. Thanks for your help. Great thanks again. This survey is ridiculous More
Good communication as extensive work was being done over several days. Friendly and professional staff and most important, work was done correctly the first time. several days. Friendly and professional staff and most important, work was done correctly the first time. More
Great fast service! Service man Mike W was total great!! Wait was not long at all and everyone was in their COVID attire. Will come back for my next service. Wait was not long at all and everyone was in their COVID attire. Will come back for my next service. More
Will never use this dealership for service again. Diesel tech has no suggestions for direction, advisor quotes alignment with replacing shocks. Have spent thousands here and everybody just guesses. tech has no suggestions for direction, advisor quotes alignment with replacing shocks. Have spent thousands here and everybody just guesses. More
Doug was very friendly. Explained they were running behind but my cae would be finished before closing. Once done he explained everything that was checked. behind but my cae would be finished before closing. Once done he explained everything that was checked. More