Back

Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews

1,759 Reviews of Sunset Ford - Service Center

Sort by
December 17, 2020

Very prompt service. I was met at the entrance by an employee following all social distance protocols. Sean was polite and friendly. Sunset Ford took care of all the needs I had. I received a call in th More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns , Pandora Cheatham
Dec 18, 2020 -

Sunset Ford responded

Hi Jeff, thanks so much for sharing this with us! We are very lucky to have team members like Sean, and it's great to hear that your visit was top-notch. Thank you for choosing Sunset ford. We are here for any future needs!

December 16, 2020

Great customer service and workmanship. Took the time to show and explain what needed to be done. Happy with the service preformed on my car. More

by MSINAMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was such a pleasure working with you, and we appreciated the chance to earn your business. Our team is here for any future needs!

December 13, 2020

We had a lingering issue with our vehicle. The team at Sunset Ford including Tom Heutel, Justin Heutel, Lonnie Pope and Chris Schmelig did an outstanding professional job to make our vehicle reliable and More

by VGILLIAM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope, Christopher Schmelig
Dec 14, 2020 -

Sunset Ford responded

Thank you so much for the outstanding review and kind words for our team! We are glad to hear that you had a top-notch experience and that our team could help you get safely back on the road. Let us know if there is anything more we can do for you!

December 13, 2020

I love coming to Sunset Ford to have my car serviced. Everyone is polite. The waiting room is extremely nice. I would highly recommend getting a vehicle serviced here. More

by JOANNDEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Dec 14, 2020 -

Sunset Ford responded

We appreciate the great rating and recommendation, Joann! It is great to hear that our team continues to provide you with the service you deserved, and we can't thank you enough for your business. We wish you all the best, and look forward to your next visit!

December 13, 2020

I never have a bad experience at Sunset Ford. My service advisor always keeps me up to date and I never feel any pressure. I feel very comfortable going to Sunset. More

by jross12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Dec 14, 2020 -

Sunset Ford responded

Thank you for your business. See you next time!

December 11, 2020

I couldn’t have had a better experience than Sunset provided to me and my vehicle. Sunset Ford is my go to dealer when my vehicle needs service. More

by larryb38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Bill Hubble
Dec 14, 2020 -

Sunset Ford responded

Thank you for taking the time to share this with us, Larry! It was a pleasure working with you, and we appreciated the chance to earn your business. Come back and see us!

December 10, 2020

Brian goes above and beyond for his clients. I ordered a part from out of state then called with a few questions once I received it. He provided answers and I didn’t feel like he was rushing me off the pho More

by Stephanie.wilcoxson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Sunset Ford responded

We appreciate you taking the time to leave us a review of your visit, Stephanie! So happy to hear that Brian was able to help. Thank you for choosing Sunset!

December 10, 2020

Having a mobile fleet for our vehicles has been a real convenience and working with Neil has been a real pleasure, we will be using you to service our fleet from here on out, thanks again for the prompt a More

by MWIEGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Sunset Ford responded

Thank you so much for the feedback! We are very lucky to have Neal on our team, and we are glad to hear that he has provided you top-notch service. We appreciate your business and look forward to our next visit!

December 10, 2020

Excellent and Friendly Staff! Jennifer Kelly was efficient and extremely professional and was easy to work with! I will be back for sure to have my vehicle serviced with her. More

by DANAB614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Kelly
Dec 11, 2020 -

Sunset Ford responded

Thank you for the outstanding review and for choosing Sunset Ford! It was wonderful working with you, and we look forward to your next visit!

December 09, 2020

My experience at sunset Ford was great as usual. My service advisor Lonnie made sure I was aware of the issues I needed fixed and that I was happy with the repairs at completion. More

by wiseholdings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Dec 10, 2020 -

Sunset Ford responded

Thank you for the great review and your repeat business! It is always a pleasure working with you, and we look forward to seeing you again!

...
154
...