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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews

1,756 Reviews of Sunset Ford - Service Center

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November 14, 2020

Service was fine. Very fine. Wait was long. They had to do the service twice because there was a noise after first time. All good More

by BLACKDOG82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
November 14, 2020

The team at Sunset is always welcoming and friendly. Advice is very straight forward and honest. No pressure. Waiting area is large and comfortable to accommodate all that need. Shuttle service is a bon More

by tackesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Johns
Nov 17, 2020 -

Sunset Ford responded

Thank you for your feedback! We’re happy to hear about your great experiences with our service department, and we look forward to helping you out in the future!

November 14, 2020

Mike and the team at Sunset always do a good job. The shuttle service Was a benefit since my service ended up being more than an oil and lube. More

by bill.cartee16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Nov 17, 2020 -

Sunset Ford responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Sunset Ford!

November 14, 2020

Mike was great! Kept me updated on the service needed on my car. Timely repair on my vehicle. Everyone is friendly. Highly recommend Sunset Ford! More

by KELLIEWYMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Nov 17, 2020 -

Sunset Ford responded

Thank you for the outstanding review and recommendation! It was wonderful working with you, and we hope to see you here again!

November 13, 2020

My last service experience with Sunset Ford was absolutely painless. The guys that work there are friendly, professional, and good humored. It's enjoyable to take my car there for service. More

by MARYCNOLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Nov 17, 2020 -

Sunset Ford responded

Thank you so much for the great review, Mary! We always enjoy working with you, and we look forward to your next visit!

November 13, 2020

Service was prompt and very polite. The person I checked in with wiped all the appropriate surfaces in my car before getting into it. Another person was helpful when I picked up my car in getting the parkin More

by Joycelewispt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Nov 17, 2020 -

Sunset Ford responded

We truly appreciate the feedback on your experience. Our team strives to make every visit easy for our customers, and we are happy to hear that they were able to do that for you. Thank you for choosing Sunset Ford!

November 12, 2020

Went in for service work on 2014 Flex PTU, front and rear differential fluid change. Mike my service advisor told me the price up front, told me what time it would be ready and he was right on his promise. B More

by psturgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Konersmann
Nov 13, 2020 -

Sunset Ford responded

Thanks so much for sharing this! We are so happy to hear that Mike made your visit top-notch. Our team appreciates your business, and we look forward to having you back again in the future!

November 11, 2020

I recently had my 2013 Ford Edge serviced by Sunset Ford. They brought their mobile service van to my home and did a full works package to my car. Neal was the lead man and he did an A+ job. It was a fantast More

by KHEINRICHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Sunset Ford responded

Thank you so much for the great review and for choosing our new Mobile Service option! We are so happy to hear that you enjoyed your experience, and the team provided you with top-notch service. We appreciate the recommendation, and we look forward to working with you again!

November 11, 2020

I came in just for an emissions test. Bob did some checking, and was able to get my vehicle in to get it done immediately with minimal wait. More

by SBERRY64532000
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Nov 12, 2020 -

Sunset Ford responded

Thank you for the 5-stars and your business. Come back and see us!

November 11, 2020

I'm so greatful for Mark ,Nell, and Mike Sinsmeyers. they were so kind and patient with me they went out there way too get my truck back running More

by Connerfelicia34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Sunset Ford responded

This is wonderful to hear, and we truly appreciate your business! Our team is here for any future needs. Thank you for choosing Sunset Ford!

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