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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews

1,756 Reviews of Sunset Ford - Service Center

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November 03, 2020

Another great job by Lonnie today. Provided my appointment and did not have to wait very long at all to have my truck serviced. Also gave me a quote for new tires for another vehicle. Great servi More

by Larry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers, Lonnie Pope
Nov 04, 2020 -

Sunset Ford responded

We really appreciate your feedback! It is great to hear that Lonnie took such great care of you. We are very lucky to have her on our team. Thank you for choosing Sunset Ford; come back and see us!

November 01, 2020

Great Customer service!!! Let me know what was going on with my vehicle every step of the way!! Went above and beyond!!!! I’ll keep coming back!!!! More

by MMENCIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Fitzgerald, Danielle Jansen, Doug Bauer
Nov 03, 2020 -

Sunset Ford responded

Thank you so much for the great review! We appreciate the business, and we look forward to helping you in the future!

November 01, 2020

Wonderful, very polite people. A great place to buy a car and have a car serviced. The facility is very clean and health conscious during this COVID time. I highly recommend them! More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Sunset Ford responded

Thank you for the review and recommendation. We appreciate your business!

November 01, 2020

Xxx xx xx xx xx xx xx xx xx xx xx xxx xx xxx xx xx. X xx xx xx xx. Xx xx xx. Xx More

by Tim W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Johns
Nov 03, 2020 -

Sunset Ford responded

Thank you for the positive rating, Tim!

November 01, 2020

Quick and friendly service. Service was completed on time and everything was fully explained right upfront. It was also helpful knowing what service was coming up for next. More

by knldunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Edwards Jr.
Nov 03, 2020 -

Sunset Ford responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

October 31, 2020

It was a pleasure to deal with Sunset Ford. I was treated very well and everything was handled in a timely and professional manner. Thank you to everyone for helping to make this a pleasant experience. More

by CHRISTINE0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Stefanus
Nov 02, 2020 -

Sunset Ford responded

Thank you so much, Christine! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

October 30, 2020

Neal was very nice and helpful. Done timely. Notified when done.. All good! We will come back when our car tells us that it time. Thanks More

by janmosblech1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

October 30, 2020

The Sunset Ford service department was friendly and courteous. They also took the time to explain the process since it was my first time to the dealership. More

by KRIS_PERKINS0422
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Nov 02, 2020 -

Sunset Ford responded

Hi Kris, thank you for your feedback! We’re happy to hear about your great experience with our service department, and we look forward to helping you out in the future!

October 30, 2020

Sunset had my vehicle for 3 days trying to solve the problem. They stayed in touch with me daily. Great work. Will use them again. More

by DAVISLISA1261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Sunset Ford responded

Thank you for sharing this with us! Our team appreciated the chance to earn your business, and we are here for future needs!

October 30, 2020

Mike was great , he kept us updated the whole time, tithe service team did a great job . I would like to recommend mike and all of the techs that worked on my vehicle. Great customer service More

by Bozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Sunset Ford responded

Thank you so much for your kind words and recommendation! It was truly a pleasure working with you, and our team is here for any future needs!

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