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1,758 Reviews of Sunset Ford - Service Center
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October 10, 2020
There is no better service department anywhere to compare Sunset with. Staff is consistently knowledgeable, courteous & patient. Keep up the excellent standard you have now!! Sunset with. Staff is consistently knowledgeable, courteous & patient. Keep up the excellent standard you have now!! More
by SUZSHEL
Verified CustomerEmployees Worked With
Bob Edwards Jr.
October 10, 2020
Did not put 2 bolts in back license plate or check windshield fluid tank for leakage. Jennifer fantastic. Please acknowledge her! Great in every way. windshield fluid tank for leakage. Jennifer fantastic. Please acknowledge her! Great in every way. More
by MCHUGHCREW
Employees Worked With
October 09, 2020
Mike Konersmann was super helpful in setting up my service appointment. The mechanics did a great job, I got an oil change and alignment check. I really appreciated the car wash voucher included with service appointment. The mechanics did a great job, I got an oil change and alignment check. I really appreciated the car wash voucher included with the visit as I was long over due for one. The color coded list of what was checked on my visit was also helpful and made it easy to understand when I’ll likely need to come in for my next service visit. Will definitely be returning for future service needs! Thanks!! More
by JAMIE.SUITER
Employees Worked With
Mike Konersmann
October 09, 2020
Brett Mathis is the best. He does such a great job he really is fantastic. Probably deserves a big raise or at least employee’ of the month. really is fantastic. Probably deserves a big raise or at least employee’ of the month. More
by CODY99_9
Employees Worked With
October 08, 2020
My visit was to have a key made when I arrived the service advisor Brett Mathis informed me that the keys were $25 and if there would be a charge of 5750 for programming but I need it all the keys so service advisor Brett Mathis informed me that the keys were $25 and if there would be a charge of 5750 for programming but I need it all the keys so I’d have to come back the next day arrive the next day Brett remembered me and he took care of me come to find out the key could be programmed from the car in doing so I didn’t have to pay the 5750 They could’ve charged me and I wouldn’t known the difference More
by Dave
Employees Worked With
October 08, 2020
I have been doing business with sunset ford and I am very happy with the service. The girl I talk to on the phone. Mike sensmeyer who writes my tickets up and Chris schelling who does the work. Tony who sold happy with the service. The girl I talk to on the phone. Mike sensmeyer who writes my tickets up and Chris schelling who does the work. Tony who sold me my car great job guys More
by WJNAHM
October 08, 2020
Service was excellent exactly what is expected from a top rated dealership I was greeted promptly, double check the service items that needed attention during the visit rated dealership I was greeted promptly, double check the service items that needed attention during the visit More
by jsbahr
Employees Worked With
Mike Konersmann, Bin Fu
October 08, 2020
Fast, friendly service. My service advisor, Brett Mathis was great to work with and now my Mustang runs better and sounds great. I highly recommend the Rouch upgrade ... which can only be done at Sunset For was great to work with and now my Mustang runs better and sounds great. I highly recommend the Rouch upgrade ... which can only be done at Sunset Ford without voiding your warranty. More
by Drawcat
Employees Worked With
October 08, 2020
Great dealership have always appreciated the customer service. The people are courteous and take care of you promptly. They always make sure that the services that they provide me is done correctly service. The people are courteous and take care of you promptly. They always make sure that the services that they provide me is done correctly More
by JEANNINECZECH
Employees Worked With
Doug Bauer
October 07, 2020
I love the people working there. They are always ready to answer my questions and the service dept does a great job. We are a Ford family and will continue to be to answer my questions and the service dept does a great job. We are a Ford family and will continue to be More
by LADYSHIRLEY
Employees Worked With
Other Employees :
Michael Wilhite, Jesse Cronk, Doug Bauer, Jeremy Davis
