Sunset Ford - Service Center

Fast, transparent, great communication Danielle was a great service advisor price was transparent work was completed in a timely manner great service advisor price was transparent work was completed in a timely manner More

Fast, friendly and professional Jon was very friendly and professional. My car was ready when he said it would be. Very easy process. professional. My car was ready when he said it would be. Very easy process. More

Lady who checked me in very nice and the mechanic who did the work very pleasant Was pleased with the work the work very pleasant Was pleased with the work More

I have never had any issues with sunset, my advisor is Brett Mathis and I can’t say enough good things about the way he works with the customer, always professional and he is truly an asset to your busine Brett Mathis and I can’t say enough good things about the way he works with the customer, always professional and he is truly an asset to your business More

Love Sunset! That’s one of the reasons why when I was ready for a new vehicle I purchased from them! They have outstanding customer service, superb workmanship wi That’s one of the reasons why when I was ready for a new vehicle I purchased from them! They have outstanding customer service, superb workmanship with quality Service that you can count on. More

Difficulty getting auto into dealer for warranty work - 5 month wait - work was fine once in month wait - work was fine once in More

Service manager is excellent. Service advisor never returned calls, or answered phone. Dropped vehicle off per appt. Was told diagnostic would take hour and then they would kno Service advisor never returned calls, or answered phone. Dropped vehicle off per appt. Was told diagnostic would take hour and then they would know what was wrong. Next day no call so i called and left message. 3rd day no call so called and left another message. I drove to dealer to find status. Another advisor had to tell me what was going on. Then advisor wanted me to pay instead of warrantee. Manager fixed that. More

Friendly, helpful staff. Very clean center. Nice waiting area. It is great shuttle is offered & scheduled if needed. I was even given a ticket for a car wash. Highly recommen Very clean center. Nice waiting area. It is great shuttle is offered & scheduled if needed. I was even given a ticket for a car wash. Highly recommend Sunset for service!! More

Have been bringing my vehicle to Sunset Ford for going on 10 years. The only place I have work on my Escape. 10 years. The only place I have work on my Escape. More

I am so mad about the service of Ford and not willing to help there customers!! There putting transmission in cars that are bad and going out. There are 100’s of cars that have had transmission go out. Why help there customers!! There putting transmission in cars that are bad and going out. There are 100’s of cars that have had transmission go out. Why won’t they do something?? I will never buy another Ford!! More