1,756 Reviews of Sunset Ford - Service Center
Great service ready when promised friendly service manager technician found the issue very happy with the dealership manager technician found the issue very happy with the dealership More
Worst service I have ever gotten. Been coming to sunset for about 30 years. That’s done now. My truck is more screwed up now then when I brought it in. 14 months of getting jerked aro Been coming to sunset for about 30 years. That’s done now. My truck is more screwed up now then when I brought it in. 14 months of getting jerked around is ridiculous. It literally took 14 months to get warranty work done that I had to pay for anyway because I was lied to by my first service advisor. He was fired. My second advisor unfortunately had a stroke. My third advisor did the best he could with my situation. If there was a negative star rating I would have gave that. More
I am from South Carolina. Conan Thomas worked out my truck being repaired quickly and accurately. He went above and beyond normal and I was very happy to have found him and Conan Thomas worked out my truck being repaired quickly and accurately. He went above and beyond normal and I was very happy to have found him and Sunset Ford. More
Service manager has no customer skills. Treated Very poorly like things were my fault. Thank goodness for service advisor Danielle Treated Very poorly like things were my fault. Thank goodness for service advisor Danielle More
Everything went fine with the routine maintenance visit. I appreciated the ride home and back to the shop. I appreciated the ride home and back to the shop. More
Great experience for oil change package ! ! Drive up to service and they take it from there. Kids room, concession, table and high top area with phone and electric plug ins. Outdoor waiting ! Drive up to service and they take it from there. Kids room, concession, table and high top area with phone and electric plug ins. Outdoor waiting area . Will definitely be back !! More
Brett was great to work with! He recognized my needs and completed the repairs in a timely manner. He recognized my needs and completed the repairs in a timely manner. More
Danielle was very professional. Got my car in right away. The way she click clacks that keyboard with those long nails is very impressive! Love the place so much I Will be back. Pro Got my car in right away. The way she click clacks that keyboard with those long nails is very impressive! Love the place so much I Will be back. Probably Monday -Friday! More
A wonderful place for service. Will come again. Brett was great very instructive and shows preventative information. As a senior citizen I really appreciate the care he shows. Will come again. Brett was great very instructive and shows preventative information. As a senior citizen I really appreciate the care he shows. More