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1,753 Reviews of Sunset Ford - Service Center
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August 24, 2022
I am from South Carolina. Conan Thomas worked out my truck being repaired quickly and accurately. He went above and beyond normal and I was very happy to have found him and Conan Thomas worked out my truck being repaired quickly and accurately. He went above and beyond normal and I was very happy to have found him and Sunset Ford. More
by EDALLSTUN
Verified CustomerEmployees Worked With
Conan Thomas
August 24, 2022
Service manager has no customer skills. Treated Very poorly like things were my fault. Thank goodness for service advisor Danielle Treated Very poorly like things were my fault. Thank goodness for service advisor Danielle More
by JACKSONROB
Employees Worked With
Danielle Jansen, Jacky Elliott, Gary McWilliams
August 24, 2022
Everything went fine with the routine maintenance visit. I appreciated the ride home and back to the shop. I appreciated the ride home and back to the shop. More
by Dude man
Employees Worked With
August 22, 2022
Great experience for oil change package ! ! Drive up to service and they take it from there. Kids room, concession, table and high top area with phone and electric plug ins. Outdoor waiting ! Drive up to service and they take it from there. Kids room, concession, table and high top area with phone and electric plug ins. Outdoor waiting area . Will definitely be back !! More
by KRISTIN.1970
Employees Worked With
Stacey , Stacey Krafft
August 22, 2022
Brett was great to work with! He recognized my needs and completed the repairs in a timely manner. He recognized my needs and completed the repairs in a timely manner. More
by JEFFSTEVENS0728
Employees Worked With
August 21, 2022
Danielle was very professional. Got my car in right away. The way she click clacks that keyboard with those long nails is very impressive! Love the place so much I Will be back. Pro Got my car in right away. The way she click clacks that keyboard with those long nails is very impressive! Love the place so much I Will be back. Probably Monday -Friday! More
by BERNALANTONIO
August 20, 2022
A wonderful place for service. Will come again. Brett was great very instructive and shows preventative information. As a senior citizen I really appreciate the care he shows. Will come again. Brett was great very instructive and shows preventative information. As a senior citizen I really appreciate the care he shows. More
by BETTYMYERS300
Employees Worked With
August 20, 2022
My service advisor, Conan Thomas was very friendly and helpful from the time I arrived until the time I picked up my car. He was very knowledgeable about what my car needed and didn’t try to upsell which helpful from the time I arrived until the time I picked up my car. He was very knowledgeable about what my car needed and didn’t try to upsell which is very much appreciated. More
by amj3149
Employees Worked With
Conan Thomas
August 20, 2022
I had my 2022 f250 in for an oil change. They Keep you on hold forever then Send you to voicemail. I had to keep calling back. They charged my credit card twice for the oil change John would They Keep you on hold forever then Send you to voicemail. I had to keep calling back. They charged my credit card twice for the oil change John wouldn’t believe that it went through the first time so I had to enter it in again. Been a few days I guess I will do a chargeback. They care and call more times about the survey than they do about the vehicle John was too busy to take my call, they were laughing in the background and someone else kept setting phone down and asking him the questions I had. She didn’t know what was going on. Called back the next day about the double charge and he was off work. No one else could help me said I had to wait for him. I told the person that called about the survey my problems and they dust wanted a 5 star rating. There service Dept is getting to be like there sales department. More
by RIGGSDIGGSLLC
Employees Worked With
Not sure which John he didn’t give me his last name didn’t catch the girls name
August 20, 2022
Towed my work vehicle off for service. I was informed that my vehicle had a recall for one issue and asked to have it looked through to ensure everything was in proper working order. Will I was informed that my vehicle had a recall for one issue and asked to have it looked through to ensure everything was in proper working order. Will need to drop of vehicle for some further service as front suspension has some items that need to address but everything they completed was done well. More
by Khirenovations
Employees Worked With
Jon Fletcher
