Sunset Ford - Service Center

Everytime we come in for service we are there for 3 hours. Very Poor service hours. Very Poor service More

Car almost out of warranty with a very minor problem. One dealership blew me off. Sunset opened a ticket and protected my warranty until they could get in. Very proffesional! One dealership blew me off. Sunset opened a ticket and protected my warranty until they could get in. Very proffesional! More

Clean friendly keep you up-to-date with the service that it’s being done on your vehicle up to the time that it’s completed it’s being done on your vehicle up to the time that it’s completed More

Recall service appt - Gary McWilliams, my Tech, was awesome. He was courteous and knowledgeable. Next time I need service I will request Gary as my tech awesome. He was courteous and knowledgeable. Next time I need service I will request Gary as my tech More

Prompt reception. Explanation of service that would benefit my car. Friendly staff. Car was ready when promised. Explanation of service that would benefit my car. Friendly staff. Car was ready when promised. More

Convenient- Friendly- clean- Professional- through- I have run out of words sorry. But that’s it. have run out of words sorry. But that’s it. More

The service people always try & take care of me. I even have a shuttle service to take me home if I don’t want to wait. I even have a shuttle service to take me home if I don’t want to wait. More

All went well. Everything was completed on time. I bought my last two cars at Sunset Ford Everything was completed on time. I bought my last two cars at Sunset Ford More

I like the ideal I was not pushed and know I have a problem with it and there getting on it to find out what's going on with my car problem with it and there getting on it to find out what's going on with my car More

Jennifer called me and said she was going through paperwork and found I had a work order. She said she would order the parts and I said I would be off in three weeks and she said she would try to get paperwork and found I had a work order. She said she would order the parts and I said I would be off in three weeks and she said she would try to get the parts in. She called Friday afternoon and said the parts came in and she would be able to work my car in Tuesday or Wednesday next week when I was off and I said great.Jennifer said she would have the work order written up that when I bring the car up tell the advisor she had it written up. I said I also need a oil change and she said she would add it to the work order. And she told me you have a shuttle . I brought my car in Monday afternoon and talk to advisor Danielle and told her that I had a work order and she said I was due for my maintenance service so she added that to the work order and she put my name on the list for the shuttle. She was so nice. Tuesday morning I received a call from Danielle that my car was done. You have a great team you should be proud they did a great job More