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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews

1,756 Reviews of Sunset Ford - Service Center

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July 09, 2022

As always went up for my 5000 mile oil change and vehicle check. In and out in less than an hour and a half. People very pleasant and friendly to deal with. Another pleasant experience. More

by Terry Richars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Sunset Ford responded

Thank you so much for the great review! Our team really enjoyed working with you, and we appreciate your business. We will see you next time!

July 08, 2022

Good quick service and fast friendly service department. Answered all our questions and didn’t try to up sell any service we didn’t need More

by bridgetandderekreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Sunset Ford responded

Thank you so much for the wonderful review! Our team enjoyed working with you, and we hope to see you again!

July 08, 2022

In the additional tech comments section, the tech wrote “getting dirty”. Could you clarify. The only yellow box checked was the air filter. If that’s getting dirty, then change it. More

by MGWOB
Recommend Dealer
No
Employees Worked With
Conan Thomas
Jul 26, 2022 -

Sunset Ford responded

Thank you for your feedback! Our team hopes to have the chance to earn your business again.

July 08, 2022

Great service as usual from everyone involved with my visit. Thank you again for everything More

by ACANTRELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Glosemeyer
Jul 11, 2022 -

Sunset Ford responded

Thank you for the outstanding review! We wish you all the best and hope to see you again!

July 07, 2022

Sunset Ford service and repair center has friendly, professional and informed customer service representatives. My service rep, Jon, informed of the possible wait days due to chain supply, high volume More

by SuzPifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Jul 08, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team truly enjoyed working with you, and we appreciated the opportunity to earn your business. We are here for any future needs!

July 07, 2022

Sunset Ford was able to work my vehicle in earlier than anticipated so I got it back soon. More

by MLENARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Smith
Jul 08, 2022 -

Sunset Ford responded

Thank you so much for the great review! Our team wishes you all the best!

July 07, 2022

Bret was able to get me taken care of quickly and without any issues. Word. More

by ANDREWKAPPELMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Sunset Ford responded

Thank you for taking the time to share your experience with us! It was wonderful having you here, come back and see us!

July 07, 2022

Staff was friendly and very knowledgeable. Work was done in a timely manner. Nice waiting area. More

by POLISHMAN_42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen, Antonio Bernal
Jul 08, 2022 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team wishes you all the best, and we will see you next time!

July 06, 2022

mechanic did a great job working on my truck. Parts department got what I needed. More

by DARETHL
Recommend Dealer
Yes
Employees Worked With
Mark Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Raster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austen kuban , Gary McWilliams
Jul 08, 2022 -

Sunset Ford responded

We appreciate the fantastic review! Our team is here for any future needs!

July 02, 2022

The service department personnel listen to me, are accommodating, explain things, keep me updated always More

by MAGASTON780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor, Stacey Krafft
Jul 05, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team enjoyed working with you, and we hope to see you again!

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