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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews

1,756 Reviews of Sunset Ford - Service Center

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July 01, 2022

The service department at Sunset Ford is second to none. All the work I have had done there has been done on time and done correctly the first time. More

by fast70429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Glosemeyer
Jul 05, 2022 -

Sunset Ford responded

We appreciate your great review, and we wish you all the best. Come back and see us!

June 30, 2022

Everyone here is amazing! I love when I come in for service and am greeted by multiple people. While Danielle was my advisor, everyone makes you feel like you matter to them j More

by angel.m.thomas63050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Jul 26, 2022 -

Sunset Ford responded

Thank you so much for the outstanding rating and review! We appreciate your business and hope to see you again!

June 30, 2022

Scheduling an appointment was fast and easy. Service was professional and friendly. Very pleased with the experience. More

by bablecha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Jul 26, 2022 -

Sunset Ford responded

Thank you for sharing this with us! Come back and see us!

June 30, 2022

Very quick and prompt setive. Didn't pressure declining services I did not want. Fair pricing More

by f150stx274x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sunset Ford responded

We appreciate the great review! Our team hopes to see you again!

June 30, 2022

I brought my car in to get it detailed and they did okay but when you're paying $225 you expect it to be great the windows are all smeared and there was a couple other little things I was not fully satisfi More

by chrisandre2414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Mathis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael elf
June 29, 2022

Brought in for a recall. Went very smoothly and they provided an unscheduled oil change as well. Overall great experience. More

by mcraigy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Smith
Jul 26, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team appreciates you, and we hope to see you again!

June 29, 2022

Friendly staff, efficient service, very clean and plenty of amenities, made the process very easy and will be back for sure. More

by ulmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sunset Ford responded

We appreciate the great rating and kind words! It was a pleasure working with you, and we hope to see you again!

June 29, 2022

Great service you are asking for too many words for your survey how many timesc n you say great More

by jvegyelek
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Andracsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Deatherage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Dews
Jul 26, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team enjoyed working with you, and we hope to see you again.

June 28, 2022

Attention to detail! And extremely professional. Thanks for making my experience great Jon! Appreciate it. More

by MCLINE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Jun 29, 2022 -

Sunset Ford responded

Thank you so much for the wonderful review! Our team appreciated the chance to earn your business, and we hope to see you again!

June 26, 2022

Took my truck in to get one thing fixed and they found a couple other problems so they fixed them too. I’m glad they did because it could have gotten worse later on down the road. Thank you guys!! More

by RHARDEN314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Sunset Ford responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we appreciated the chance to earn your business. We wish you all the best, and we hope to see you again!

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