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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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May 05, 2022

I was very impressed with the prompt service on such short notice. Staff is very friendly and helpful. More

by billj1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team is here for any future needs!

May 05, 2022

Everything was fine. Good service. Took good care of car very thorough. Pleased with service More

by lemert02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams
May 06, 2022 -

Sunset Ford responded

Thank you for the outstanding review! Our team was happy to be of service, and we hope to see you again!

May 05, 2022

Car fixed right to date and time estimate. Friendly staff. Trusted partner for all my ford work More

by DISNEYFITZ93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Sunset Ford responded

Thank you for sharing this with us! Our team is always here to help!

May 05, 2022

Service was good after the initial date of we can do it in October. All great after Judson stepped in to get a new date N foo More

by KVANBUREN45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Folk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Fletcher
May 06, 2022 -

Sunset Ford responded

Thank you for sharing this with us. Our team hopes to have the chance to work with you again!

May 04, 2022

Great service work. Gets my fleet serviced in a reasonable time. Continue to have my fleet serviced there. More

by LEICHTBRITTANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Sunset Ford responded

Thank you for the great review! Our team appreciates your business, and we look forward to your next visit!

May 01, 2022

Courteous and knowledgeable staff made this an excellent experience making me want to return to the shop next time. More

by ROBERTURBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
May 02, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! It was a pleasure having you here, and our team looks forward to working with you again!

April 30, 2022

Pleasant experience from start to finish. Gary took care of me at the front desk and was no nonsense which is what I like. More

by WARNECKEKEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams
May 02, 2022 -

Sunset Ford responded

We appreciate the chance to work with you, and our team wishes you all the best. Come back and see us!

April 29, 2022

Dropped of my truck and they took care of the service. Very easy to deal with. More

by JDJEFFRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Sunset Ford responded

Thank you for sharing this with us! It was such a pleasure working with you, and our team is here for any future needs. Come back and see us!

April 29, 2022

Great service but I got there at 7:00 am and didn't leave till 9:30 am for just an oil change and tire rotation. 2 1/2 hour wait seems extreme. More

by JEFFBPICKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer, Gary McWilliams
May 02, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us. Our team is here for any future needs, and we hope to have the chance to work with you again.

April 29, 2022

All great experiances except for the last visit. Must have been a new employee not trained well More

by HOWITTS4
Recommend Dealer
Yes
Employees Worked With
Dont know, Gary McWilliams
May 02, 2022 -

Sunset Ford responded

We appreciate your rating and your business. Our team hopes to see you again!

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