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Sunset Ford - Service Center

St. Louis, MO

4.4
1,759 Reviews
Call Service Center (314) 843-4431

1,759 Reviews of Sunset Ford - Service Center

Sort by
April 15, 2022

Great counter service very knowledgeable and friendly relaxing area to wait for my vehicle to quickly get serviced More

by ROCKWELL.JASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McWilliams
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Apr 18, 2022 -

Sunset Ford responded

Thank you for the great review and your business. We will see you next time!

April 15, 2022

Fast, and friendly service. E mail reminders. Explained everything they did in layman's terms. More

by ONETWINS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Sunset Ford responded

Thank you so much for the great review! Our team will see you next time.

April 14, 2022

Never baught a car there but the service is Awsome Mike Sinsmeyer has alway taken care of us and is great with follow up service More

by ROBBOBHOGDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! It was such a pleasure working with you. See you next time!

April 14, 2022

They are very friendly and efficient. I know what to expect as far as how long service will take and when I can expect my car to be finished. More

by AUNTSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Bauer, Gary McWilliams
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Apr 15, 2022 -

Sunset Ford responded

Thank you so much for sharing this! Our team appreciates your business, and we hope to see you again soon!

April 09, 2022

The service department got my wife right in and taken care of. She was happy with the waiting room and the treatment she received. More

by corydiveley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
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Apr 11, 2022 -

Sunset Ford responded

Thank you so much for sharing this with us! We are happy to hear that our team took care of your wife during her visit, and we appreciate your business. Come back and see us!

April 09, 2022

So far so good have had pretty good luck here bought my explorer here good suv More

by JVOTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
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Apr 11, 2022 -

Sunset Ford responded

Thank you for the review! We appreciate your business and we will see you next time!

April 09, 2022

This dealership It’s horrible the service department tire rotation they stripped my luck boat said it was going to take $60 to replace them but since they were paying for it it only cost 1699 and they didn’t More

by LAMARBUNCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Bauer
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Apr 20, 2022 -

Sunset Ford responded

Thank you for taking the time to provide feedback on your visit. This is not the feeling we want our customers to leave with, and we apologize. If you would like to discuss this further, please reach out. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

Apr 25, 2022 -

LAMARBUNCH1 responded

I don’t think I will be returning to this dealership it has disappointed me two different times.

April 08, 2022

Sunset Ford in Sunset Hills has always provided fast and friendly service to our family. Thank you! More

by ten_jcc_2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team enjoyed working with you, and we hope to see you again!

April 07, 2022

Awesome to work with. Got me in quickly for a warranty repair. Super friendly and professional! More

by MILES6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! We are so happy to have worked with you, and we look forward to your next visit with us!

April 06, 2022

Employees were polite & helpful. Work was completed in a timely manner. I appreciated the shuttle service. The driver was great. More

by jmjennewein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schmelzle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was a pleasure working with you, and our team looks forward to your next visit with us!

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