Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews
Call Service Center (314) 843-4431

1,753 Reviews of Sunset Ford - Service Center

Sort by
March 10, 2022

there was only one small problem. i had to wait in line several minutes to get checked in. More

by wallydonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2022 -

Sunset Ford responded

We appreciate the feedback on your visit. Our team wishes you all the best, and we hope to see you again.

March 09, 2022

Sunset Ford is a good union dealership with knowledgeable service writers and excellent mechanics and parts department. More

by LWILLIAMS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Report | Print
Mar 10, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! We appreciate your business, and we hope to work with you again.

March 08, 2022

The service department did a great job addressing changing the oil on my truck and other items that I had mentioned about taking care of More

by Zach0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Report | Print
Mar 09, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was truly a pleasure working with you, and our team hopes to see you again.

March 07, 2022

As always, it was a great experience. My car repair was done and it was a quick turnaround. They listened to my issues and made sure it was all taken care of before letting me drive away. More

by angel.m.thomas63050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Sunset Ford responded

Thank you so much for the great review! It is always a pleasure working with you, and we look forward to your next visit!

March 07, 2022

I can’t say enough good words about the Service and parts department at SUNSET Ford! My recent Two visits there have been nothing but first rate. Will keep coming back for my future maintenance on both my Fo More

by TOM.ALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team always enjoys working with you, and we look forward to your next visit with us!

March 06, 2022

poor service and no support after the sale. they just want to sell vehicles and forget you!!! More

by ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wood, Doug Kircher
Report | Print
Mar 15, 2022 -

Sunset Ford responded

Thank you for taking the time to provide feedback on your experience. We strive to provide the best possible experience to our customers from sales to service and aim to be available after the sale for any questions. We are sorry to hear that you have had a different experience. If you would like to discuss this further, please reach out at your convenience. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

March 05, 2022

Technician left a oil stain on my center console and had oiley gloves on when they put my next service sticker on More

by andrewstruckhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sensmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us. We appreciate the feedback and hope to have the opportunity to hear your business again.

March 04, 2022

Sunset Ford workers were very friendly and the waiting room had free food and drinks while you wait. More

by nycrr2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was truly a pleasure working with you, and we will see you next time!

March 04, 2022

Well done good job need my new point in FordPass to get credit point thanks More

by mookie7nisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Smith
Report | Print
Mar 04, 2022 -

mookie7nisch responded

Thank u. Again

Mar 07, 2022 -

Sunset Ford responded

Thank you so much for the great review. See you next time!

Mar 07, 2022 -

mookie7nisch responded

Sure any time if got any good price on bronco

March 03, 2022

Sunset Ford provides excellent service and a clean and spacious waiting area. The staff is courteous and professional. More

by RUSAVED4489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! It was truly a pleasure working with you, and our team hopes to see you again.

Aug 20, 2022 -

RUSAVED4489 responded

Great service! Second to none.

1
...
84
85
86
...
176