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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews

1,756 Reviews of Sunset Ford - Service Center

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March 04, 2022

Well done good job need my new point in FordPass to get credit point thanks More

by mookie7nisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Smith
Mar 04, 2022 -

mookie7nisch responded

Thank u. Again

Mar 07, 2022 -

Sunset Ford responded

Thank you so much for the great review. See you next time!

Mar 07, 2022 -

mookie7nisch responded

Sure any time if got any good price on bronco

March 04, 2022

Sunset Ford workers were very friendly and the waiting room had free food and drinks while you wait. More

by nycrr2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was truly a pleasure working with you, and we will see you next time!

March 03, 2022

Sunset Ford provides excellent service and a clean and spacious waiting area. The staff is courteous and professional. More

by RUSAVED4489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! It was truly a pleasure working with you, and our team hopes to see you again.

Aug 20, 2022 -

RUSAVED4489 responded

Great service! Second to none.

March 02, 2022

Everyone I worked with were nice and helpful. My service was fast and I would recommend them to anyone. More

by JEWELL.SABLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sable Martin
Mar 03, 2022 -

Sunset Ford responded

Thank you for the kind words and recommendation! We are pleased to hear that our team took care of you, and we appreciated the chance to earn your business.

March 01, 2022

Neal did a phenomenal job with keeping me informed on what was going on with my car while it was in being worked on. He was very prompt at calling me back whenever I called with questions. He did a grea More

by COOLCHRISTIANWOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team always strives to provide the best service, and we are so happy to hear that Neal took great care of you. We are here for any future needs!

February 26, 2022

They door ding my truck and had a dent removal guy fix the dent and looks like hand paint the spot the paint fell off. I’m not happy. More

by NPARRINO65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Edwards Jr.
Mar 11, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us. We are sorry to hear that you have had trouble with the repair. To discuss this further, please reach out at your earliest opportunity. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

February 26, 2022

Once I got my appointment at the dealership the people I dealt with and service I received was top notchh More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Sunset Ford responded

Thank you for the great review, Ken! It was such a pleasure working with you, and our team wishes you all the best. Come back and see us again!

February 24, 2022

Sunset Ford is the best. The advisors listen and answer all of your questions. The technicians are the very good at what they do. The waiting room is nice and clean with free More

by TOMLUTTRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sunset Ford responded

Thank you for the great review and your business! It was such a pleasure working with you, and our team is here for any future needs. We will see you next time!

February 24, 2022

Michael S and Sable M were excellent. They were friendly and kept me informed as things progressed with my car. More

by Connie McGuire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sable M
Feb 25, 2022 -

Sunset Ford responded

Thank you so much for choosing Sunset Ford! Our team appreciates your business, and we hope to see you again.

February 24, 2022

Impressed with the communication scheduling the service around my needs then communicating the progress of the repair to completion. Excellent explanation with status of wear and tear on specific parts of More

by JANOK9024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! We truly appreciate your business, and our team is here for any future needs. We hope to see you again!

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