1,756 Reviews of Sunset Ford - Service Center
When Mike got into the need for service it was great! ! Discussed possible ways to get work done in timely manner. Made my experience and thoughts go from bad to excellent about dealership. I understand t ! Discussed possible ways to get work done in timely manner. Made my experience and thoughts go from bad to excellent about dealership. I understand the tuff times were in but communication helps to understand the difficulties! More
I took my truck in at 8:15 AM to get an oil change. The service writer said there was a 3 hour wait. I left my truck with them and they gave me a ride home. I called them at 1:20 PM to find out if my t The service writer said there was a 3 hour wait. I left my truck with them and they gave me a ride home. I called them at 1:20 PM to find out if my truck was ready. I was told it would be ready in an hour. I called again at 2:40 PM. The girl I talked to said she couldn’t get into my account which meant the service writer should be calling me any time now. I called at 3:00 and was directed to a man who I assume was the service manager, but he was away from his desk. At 3:20 they called and said it would be 45 minutes before anyone could pick me up. I told them I would walk there and get there quicker than that. I walked there, got there in 33 minutes and picked up my truck. From now on I will take my truck to Jiffy Lube or some similar place and get my oil changed in 20 minutes for about the same price. 7 1/2 hours is a ridiculous time to wait for an oil change. More
Happy that I could just drop off my car for an oil change and they fit me in the next day without an appointment. Friendly people too. and they fit me in the next day without an appointment. Friendly people too. More
Great service as always and Mike was a treat to work with. All done in a timely manner. with. All done in a timely manner. More
Brett was great to work with. I was running late on my oil change and he was able to get me in. My oil change and tire rotation got done as expected. I was running late on my oil change and he was able to get me in. My oil change and tire rotation got done as expected. More
Service was good except for the 4 hours it took for an oil change and tire rotation. It makes me want to look for another option to get my car serviced. I left Sinclair Ford to go try Sunset Ford and not oil change and tire rotation. It makes me want to look for another option to get my car serviced. I left Sinclair Ford to go try Sunset Ford and not thrilled with the length of time taken for such an easy service. More
When I had an emergency come up and needed to leave. They were able to stop service on my truck and get me out quickly. They were able to stop service on my truck and get me out quickly. More
Mike was very professional. Service was efficient and satisfactory. Same day drop off and pick up convenient. Service was efficient and satisfactory. Same day drop off and pick up convenient. More