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Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

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February 22, 2022

Happy that I could just drop off my car for an oil change and they fit me in the next day without an appointment. Friendly people too. More

by rons1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Fletcher
Feb 23, 2022 -

Sunset Ford responded

Thank you so much for the great review! It was a pleasure working with you, and our team hopes to see you again.

February 22, 2022

Great service as always and Mike was a treat to work with. All done in a timely manner. More

by ssbs5809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Sunset Ford responded

Thank you so much! It is always a pleasure working with you, and we truly appreciate your business. We'll see you next time!

February 22, 2022

Brett was great to work with. I was running late on my oil change and he was able to get me in. My oil change and tire rotation got done as expected. More

by DSPANLEY89
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Sunset Ford responded

We appreciate your business and can't thank you enough for the great review! Our team is here for any future needs!

February 21, 2022

When i bring my car in for service, they fix and repair the problem correctly the first time More

by dm5141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Feb 22, 2022 -

Sunset Ford responded

We appreciate the great review and your business! It is always a pleasure working with you.

Feb 22, 2022 -

Sunset Ford responded

We appreciate the great review and your business! It is always a pleasure working with you.

February 19, 2022

Service was good except for the 4 hours it took for an oil change and tire rotation. It makes me want to look for another option to get my car serviced. I left Sinclair Ford to go try Sunset Ford and not More

by DEGOULD2319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Feb 21, 2022 -

Sunset Ford responded

We appreciate the feedback on your experience with us, and we can't thank you enough for your business. Our team hopes to have the opportunity to earn your business again in the future!

February 19, 2022

When I had an emergency come up and needed to leave. They were able to stop service on my truck and get me out quickly. More

by KENMARHEN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Fletcher
Feb 21, 2022 -

Sunset Ford responded

We appreciate the 5-stars and your business. Come back and see us!

February 19, 2022

Mike was very professional. Service was efficient and satisfactory. Same day drop off and pick up convenient. More

by SARAH.E.KNOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Sunset Ford responded

Thank you so much for the great review, Sarah! It was such a pleasure having you here, and we hope to see you again.

February 18, 2022

Very professional service and communications. Would recommend. Ford cars are very reliable. Would buy another if they were available More

by haffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

My truck battery went belly up in the early morning. I called to see if I could get in for a battery swap ASAP. The service center was very professional in getting me in, serviced and back on the road w More

by buck56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was truly a pleasure working with you, and we can't thank you enough for your business. We are here for any future needs!

February 18, 2022

Always have a good experience and great service. My service advisor Bob Edwards always makes sure my concerns are taken care of. More

by jjmbr549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Feb 21, 2022 -

Sunset Ford responded

Thank you for the great review! Our team appreciates your business, and we will see you next time!

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