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Sunset Ford - Service Center

St. Louis, MO

4.5
1,756 Reviews
Call Service Center (314) 843-4431

1,756 Reviews of Sunset Ford - Service Center

Sort by
February 18, 2022

Very professional service and communications. Would recommend. Ford cars are very reliable. Would buy another if they were available More

by haffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 18, 2022

My truck battery went belly up in the early morning. I called to see if I could get in for a battery swap ASAP. The service center was very professional in getting me in, serviced and back on the road w More

by buck56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was truly a pleasure working with you, and we can't thank you enough for your business. We are here for any future needs!

February 18, 2022

Always have a good experience and great service. My service advisor Bob Edwards always makes sure my concerns are taken care of. More

by jjmbr549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
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Feb 21, 2022 -

Sunset Ford responded

Thank you for the great review! Our team appreciates your business, and we will see you next time!

February 17, 2022

I have bought a mustang for them and a use truck and a new truck form them and I More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
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Feb 18, 2022 -

Sunset Ford responded

Thank you so much for your business! It is always a pleasure working with you, and our team is here for any future needs!

February 17, 2022

Sunset is always polite and listens to my concerns about the service I want them to perform, Quick service and fair prices More

by carp3955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
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Feb 18, 2022 -

Sunset Ford responded

Thank you for the kind words! We always enjoyed working with you, and we appreciate your business. Our team is here for any future needs, and we will see you next time.

February 17, 2022

Brett was very helpful and prompt in answering my questions via text and phone. Oh he repairs and maintenance was completed within one day. Thanks! More

by ADBTV4988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Sunset Ford responded

Thank you so much for sharing your experience with us. We hope to have the chance to work with you again.

February 16, 2022

Took my suv in for an oil change and the process went very smoothly. Everything was explained and all of my questions were answered. More

by whitneyyoung26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Glosemeyer, Doug Bauer, Bob Edwards Jr., Chris Davinroy, Jacky Elliott, Antonio Bernal, Leo Bernal, Dustin Dews
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Feb 17, 2022 -

Sunset Ford responded

Thank you for the great review! Our team appreciates your business, and we hope to work with you again.

February 15, 2022

As always 5 star service. My advisor, Jon Fletcher was courteous, friendly and kept me informed on the process of my car service. I appreciate the great service and the great More

by mdmonken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
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Feb 16, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! It is always a pleasure working with you, and we appreciate your business. Our team is here for any future needs. See you next time!

February 14, 2022

Although it took 3 visits over 4 months to get my car done Mike sensemeyer is very helpful. More

by TONJATWARDOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2022 -

Sunset Ford responded

We appreciate the feedback, and we are very happy to hear that Mike took care of you. Our team wishes you the best, and we are here for any future needs!

February 12, 2022

Brett was extremely helpful and explained everything very thoroughly so I knew what to expect cost wise. He really seems to care about his customers and their safety. More

by TIJAHKEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2022 -

Sunset Ford responded

Thank you for the fantastic review! Our team appreciates your business, and we are here for any future needs.

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