Back

Sunset Ford - Service Center

St. Louis, MO

4.5
1,753 Reviews

1,753 Reviews of Sunset Ford - Service Center

Sort by
January 15, 2022

I have dealt with Sunset Ford for many years and not always easily but this was a good visit More

by D1zersn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us. Our team looks forward to your next visit with us!

January 15, 2022

I came for a state inspection without a reservation. They worked me in and I was impressed by the amount of time it took. They were respectful to me and I left in a good mood! More

by BARBARA.JACKSON6409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Jan 17, 2022 -

Sunset Ford responded

Thank you for visiting us, Barbara! We are happy to hear that our team could help, and we hope to see you again.

January 12, 2022

Lacks diversity. Short staffed. Smug people. Steering wheel is still pulling to the right (alignment). More

by JOHNRSTEFFEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Bauer, Sydney Smith
Jan 17, 2022 -

Sunset Ford responded

Here at Sunset Ford, we are very sorry to hear that you had a less than outstanding experience. We are short staffed and doing our best to take care of all our customers needs. If you would like to discuss your visit further, please reach out at any time. Thank you! - Justin Heutel, Fixed Operations Manager, 314-467-1120 or jtheutel@sunsetford.com

January 10, 2022

They were courteous and as fast as they could considering the situation at the time. I would recommend them for any service needed on your vehicle. More

by RICHMURBUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Jan 11, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us. We appreciate your business and recommendation. Our team is here for any future needs!

January 09, 2022

Awesome customer service. Went in for regular maintenance of my Explorer, it was done faster than expected. More

by sen h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 10, 2022 -

Sunset Ford responded

We appreciate the great review and your business! Thank you for choosing Sunset Ford!

January 08, 2022

Neil was awesome & the dealership was friendly & efficient. Very happy with the work that was performed. More

by SEWARD.SANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Raster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Sydney Smith
Jan 10, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! We hope to have the chance to work with you again.

January 08, 2022

Michael Sensmeyer was an excellent person to work with and he kept me updated with the progress of my repairs. He worked hard to get my car faxed as soon as possible since I need it for work More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team enjoyed having you here, and we hope to have the chance to work with you again.

January 07, 2022

Bob checked me in and he was extremely friendly and the process was very painless. He answered all my question and called when it was finished just like he said he wood. More

by rick@rgriff.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 10, 2022 -

Sunset Ford responded

Thank you for the great review and your business! Our team is here for any future needs.

January 06, 2022

Very polite service. However you should have a number system so people who come early get waited on in order. More

by Al6861
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Jan 07, 2022 -

Sunset Ford responded

Thank you so much for the feedback! It was great working with you, and our team hopes to have the chance to work with you again.

January 05, 2022

Everyone was very nice. Waiting was clean. The service was quicker than we anticipated. Overall, it was a good ex. More

by gaffmail2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Folk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Glosemeyer, Doug Bauer, Bob Edwards Jr., Tailor Barnes
Jan 06, 2022 -

Sunset Ford responded

We appreciate the outstanding review! Our team enjoyed having you here, and we look forward to working with you again!

...
91
...