1,753 Reviews of Sunset Ford - Service Center
I’ve had great experiences before but I left my truck there for over 2 weeks to fix a door ajar light problem. And when I found out it was done, no mentioning of the issues they inspected for. But to my there for over 2 weeks to fix a door ajar light problem. And when I found out it was done, no mentioning of the issues they inspected for. But to my demise when I picked it up after hours on December 22 my battery was dead. And my oil change light was on and down to 0 miles. No mention of that no offer to do the work. So I had to jump truck twice take it to another place to change battery. Also there is a recall on my truck for a faulty latch which thought was causing the door ajar alarm to go off was not offered or fixed. Feel like no care was given. No extra effort to make my truck right or the extra sale that I know the dealership would love. Highly dissatisfied More
Friendly, quick, fair price and very professional. And best of all, the car and engine compartment was clean in the end. best of all, the car and engine compartment was clean in the end. More
It is a money grab , you get an estimate then it g keeps growing and adding blames then employees strike a good indication on treatment wich is reflected to customers growing and adding blames then employees strike a good indication on treatment wich is reflected to customers More
I cannot recommend this dealership enough. I’ve had excellent service! Brett is very thorough with organizing and explaining needs of service. They went out of their way to accommodate me when there wa excellent service! Brett is very thorough with organizing and explaining needs of service. They went out of their way to accommodate me when there was a union strike. When there is very little customer service skills out there anymore this dealership is quite the exception. I don’t think I would ever buy a car from anywhere else. More
They did great job in my Ford Mustang And I want to say They did great job in my Ford Mustang And I want to say thank you for my Service advisor Michael Sensmeyer and all workers They did great job in my Ford Mustang And I want to say thank you for my Service advisor Michael Sensmeyer and all workers More
Friendly and competent service . Would go back for any kind of problem or service at any time. kind of problem or service at any time. More