Sunset Ford - Service Center

Great dealership service is very good and service advisors are exllecent in their knowledge of my needs advisors are exllecent in their knowledge of my needs More

At Sunset Ford the staff is always very helpful, friendly and courteous. Even throughout their busiest days they make sure that we get helped out. We’ve been with them for many years and highly recommend t and courteous. Even throughout their busiest days they make sure that we get helped out. We’ve been with them for many years and highly recommend these guys! More

The repair was good, but the verification call person said that I could wait for it and that it is a quick fix. Upon arriving,I was told it would be ready after 300PM. It appears the notification service said that I could wait for it and that it is a quick fix. Upon arriving,I was told it would be ready after 300PM. It appears the notification service has no idea of how the service department works. If I would have to have been at work that morning I would have been in a jam. More

The staff was friendly and answered my questions without getting flustered. Very kind when answering me. Service was fairly fast getting flustered. Very kind when answering me. Service was fairly fast More

I bought a explorer back in march and have had a time getting things fix. getting things fix. More

Greeted right away when I walked in. I Was in and out in 10 minutes. 10 minutes. More

Sloppy work … potential safety issues with service workers. / could have potentially had issue with engine and never new it workers. / could have potentially had issue with engine and never new it More

Usually very responsive, explains what needs to be done each time of service. No issues getting in for service. each time of service. No issues getting in for service. More

They were extremely helpful considering I was over 200 miles away contact with the service department I felt they wanted to help me out and quick service miles away contact with the service department I felt they wanted to help me out and quick service More

Price quote for the repair was the price charged. Initially the wrong parts were ordered a phone conversation cleared up the issue. Business done the right way Initially the wrong parts were ordered a phone conversation cleared up the issue. Business done the right way More