Sunset Ford - Service Center

Everyone in the service department was friendly and helpful. Brett explained everything they found during my oil change and was extremely through and kind. helpful. Brett explained everything they found during my oil change and was extremely through and kind. More

Would have been a 5 except there was still oil left on the bar from the oil change and it dripped on my driveway at home. At first I thought I had a oil leak so I crawled under my motorhome and saw the o the bar from the oil change and it dripped on my driveway at home. At first I thought I had a oil leak so I crawled under my motorhome and saw the oil dripping off the bar, wipe the bar off and all is well. No Leak. The bar gets oil on it because it's in the way of the oil draining. More

Sunset Ford is doing everything possible to help us maintain our vehicles during this time of very low inventory, supply chain issues, and staffing problems. However they have an abundance of good peop maintain our vehicles during this time of very low inventory, supply chain issues, and staffing problems. However they have an abundance of good people such as Bob Edwards and Lonnie Pope. More

Great service and communication about service needed and completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. More

Like a lot of places these days, Sunset is short-staffed. While I was initially given the impression it would take up to four weeks for my son's truck to get looked at, it was actually serviced the next day. While I was initially given the impression it would take up to four weeks for my son's truck to get looked at, it was actually serviced the next day. Very grateful. Must add, though, being short-staffed, and I get it, the number of times a phone call to the service dept. was dropped was bordering on ridiculous. All in all, though, great service. Glad to have my son driving his truck again. More

I have dealt with Mike Sensmeyer for a number of years and he is FANTASTIC!! and he is FANTASTIC!! More

Reviewed my car’s service history, made sure the recall repair was fixed with the service. And the work was done fast. repair was fixed with the service. And the work was done fast. More

Our service advisor Lonnie Pope did a great job keeping us informed. A professional experience top to bottom. us informed. A professional experience top to bottom. More

HORRIBLE SERVICE!! WOULDN'T RETURN CALLS, HAD TO JUST GI THERE AND SET UP APPOINTMENT,.... THERE AND SET UP APPOINTMENT,.... More

Kept me informed about the progress on my truck and price was affordable, knowledgeable and professional. was affordable, knowledgeable and professional. More