Back

Sunset Ford - Service Center

St. Louis, MO

4.4
1,758 Reviews

1,758 Reviews of Sunset Ford - Service Center

Sort by
October 16, 2021

Thanks for doing my RV maintenance while I waited. Very professional. I’ll be back! More

by Maud
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Oct 18, 2021 -

Sunset Ford responded

Thank you so much for sharing this! Our team will see you next time!

October 16, 2021

They found the problem quickly and had to wait for the part to come in. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Oct 18, 2021 -

Sunset Ford responded

Thank you for the great review! See you next time.

October 15, 2021

Good, fast friendly service. Got me and out on time with all the work I needed done. More

by MICHAELED0413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team truly enjoyed working with you, and we look forward to your next visit with us!

October 15, 2021

Very nice and helpful guys at the front desks when checking in and out with our motor home. Mike kept in contact with all the work that needed to be done for the state inspection and also the extra th More

by Jackiejean5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team appreciates your business, and we hope to have the chance to work with you again. Come on back to see us!

October 13, 2021

Job well done by everyone at Sunset as usual. Highly recommend for service and sales from this dealer. More

by cartkev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Oct 14, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! It was such a pleasure working with you, and we hope to see you again!

October 13, 2021

Everyone in the service department was friendly and helpful. Brett explained everything they found during my oil change and was extremely through and kind. More

by SMITTYANN196179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Sunset Ford responded

We appreciate the fantastic review! It was a pleasure working with you, and our team looks forward to your next visit with us!

October 13, 2021

Would have been a 5 except there was still oil left on the bar from the oil change and it dripped on my driveway at home. At first I thought I had a oil leak so I crawled under my motorhome and saw the o More

by craig111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Oct 14, 2021 -

Sunset Ford responded

Thank you so much for sharing your experience with us! It was a pleasure working with you, and our team hopes to have the chance to work with you again.

October 10, 2021

Sunset Ford is doing everything possible to help us maintain our vehicles during this time of very low inventory, supply chain issues, and staffing problems. However they have an abundance of good peop More

by Larry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope, Bob Edwards Jr., Tailor Barnes
Oct 11, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! We truly appreciate you and your business.

October 09, 2021

Great service and communication about service needed and completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. More

by ewoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards Jr.
Oct 09, 2021 -

ewoel responded

What? I already filled out the survey

Oct 11, 2021 -

Sunset Ford responded

Thank you for the feedback on your experience. Our team appreciates your business, and we hope to work with you again!

October 08, 2021

Like a lot of places these days, Sunset is short-staffed. While I was initially given the impression it would take up to four weeks for my son's truck to get looked at, it was actually serviced the next day. More

by Mary
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Oct 11, 2021 -

Sunset Ford responded

We appreciate the feedback on your experience. Our team is working diligently to get our customers back on the road. It was a pleasure working with you, and we hope to see you again!

...
99
...