1,758 Reviews of Sunset Ford - Service Center
Good, fast friendly service. Got me and out on time with all the work I needed done. all the work I needed done. More
Very nice and helpful guys at the front desks when checking in and out with our motor home. Mike kept in contact with all the work that needed to be done for the state inspection and also the extra th checking in and out with our motor home. Mike kept in contact with all the work that needed to be done for the state inspection and also the extra things needed for a long distance SAFE trip which we really appreciated. More
Job well done by everyone at Sunset as usual. Highly recommend for service and sales from this dealer. recommend for service and sales from this dealer. More
Everyone in the service department was friendly and helpful. Brett explained everything they found during my oil change and was extremely through and kind. helpful. Brett explained everything they found during my oil change and was extremely through and kind. More
Would have been a 5 except there was still oil left on the bar from the oil change and it dripped on my driveway at home. At first I thought I had a oil leak so I crawled under my motorhome and saw the o the bar from the oil change and it dripped on my driveway at home. At first I thought I had a oil leak so I crawled under my motorhome and saw the oil dripping off the bar, wipe the bar off and all is well. No Leak. The bar gets oil on it because it's in the way of the oil draining. More
Sunset Ford is doing everything possible to help us maintain our vehicles during this time of very low inventory, supply chain issues, and staffing problems. However they have an abundance of good peop maintain our vehicles during this time of very low inventory, supply chain issues, and staffing problems. However they have an abundance of good people such as Bob Edwards and Lonnie Pope. More
Great service and communication about service needed and completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. More
Like a lot of places these days, Sunset is short-staffed. While I was initially given the impression it would take up to four weeks for my son's truck to get looked at, it was actually serviced the next day. While I was initially given the impression it would take up to four weeks for my son's truck to get looked at, it was actually serviced the next day. Very grateful. Must add, though, being short-staffed, and I get it, the number of times a phone call to the service dept. was dropped was bordering on ridiculous. All in all, though, great service. Glad to have my son driving his truck again. More