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Sunset Ford - Service Center

Sumner, WA

3.4
483 Reviews

483 Reviews of Sunset Ford - Service Center

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July 01, 2021

Fast courteous service. Great support. Always had friendly contact at this dealer More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall
Jul 01, 2021 -

Sunset Ford responded

Kenny, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

Easy to schedule needed service plus several reminders between scheduling and date of service. Service was performed promptly and paperwork was informative as to the condition of our suv. More

by ORENJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Witt
Jul 01, 2021 -

Sunset Ford responded

It's great to hear that our service team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate your business and look forward to seeing you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

I had two recalls. Both were done same day in a timely matter. I also had my oil changed. Service was perfect. All went well! Thank you! More

by FMATISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 02, 2021 -

Sunset Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

July 01, 2021

The service department was clean and on time. The work seems to have been done correctly. More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Jul 02, 2021 -

Sunset Ford responded

Thank you so much, Roland, for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 30, 2021

THEY DONT HAVE THE BEST SALES PPLS,BUT DONNY IS THE BEST NICE AND FRIENDLY,IF YOU STOP THERE ASK FOR HIM More

by YESUS1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DONNY
Jul 01, 2021 -

Sunset Ford responded

Thanks for sharing your thoughts about your experience with Donny here at Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Sunset was amazing! My tailgate actuator broke and I had items in the bed for a birthday party that I couldn't get because of the cover. They quickly opened the tailgate so I could get the party stuff. But More

by staceymichelle9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal and Ron
Jun 29, 2021 -

Sunset Ford responded

Thank you for your business and this fantastic review, Stacey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 29, 2021

Went in for a safety recall. Service was great and they completed the repair in the time they said. More

by FURBABIES11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 30, 2021 -

Sunset Ford responded

Thank you for your five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 28, 2021

Need ed help with the rent a car and help with my grandchild and car seat my advisor was the best More

by DONNALEELEMAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
Jun 29, 2021 -

Sunset Ford responded

Thank you, Donna! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Always professional. Helpful to answer any questions I have. Very clean operation More

by GEORGEANDLANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember names but your staff is all great
Jun 28, 2021 -

Sunset Ford responded

Hello George and Lana, Thanks for sharing your thoughts about your experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

June 27, 2021

Very prompt and professional service. I will continue to have my vehicle serviced there for the foreseeable future. More

by dandriscoll78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Jun 28, 2021 -

Sunset Ford responded

Dan, Thank you for choosing Sunset Ford, your feedback and rating mean a lot to us. We're glad Cameron was able to help, and we hope to see you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

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