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Sunset Ford - Service Center

Sumner, WA

3.4
483 Reviews

483 Reviews of Sunset Ford - Service Center

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November 01, 2020

It would be nice if vacuuming could be done. I thought that was a standard perk of dealership Oil Changes. Also, we requested a new battery in the key fab and that was not done. By the time we got outside More

by CHRISTYF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Davis
November 01, 2020

My experience with Sunset Ford of Sumner was positive. My salesperson, Brian Casper, was honest and helpful. The negotiation process was painless. I appreciate the services that Sunset provides after the sa More

by MATTEMRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casper
October 31, 2020

The team at Sunset Ford is amazing. I appreciated everything they did for me. I will not take my truck anywhere else. Very knowledgable and honest. More

by GFERRELL16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenton Kincaid,Jayson
October 31, 2020

I love Sunset Ford.. This is the second vehicle I've purchased from them. The buying experience is painless. I will refer Clay Young to anyone I know looking to purchase a vehicle. More

by PALAJEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Young
August 13, 2020

Melissa From Sunset ford called regarding sceduling my spray-in bedliner. She was very courteous and scheduling was easy and seamless. I have no criticisms regarding this particular transaction. More

by Old_p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
August 04, 2020

Don’t ever take yr car there for service. Unfriendly counter people I went to pickup truck. I paid that tossed keys to me on counter gave me invoice and didn’t even go over what they did went to start t More

by cabowabodean
Recommend Dealer
No
Employees Worked With
Front drdk
June 14, 2020

They always are so friendly and nice at Sunset. I made my appointment online and received a response and also a reminder and everything went really smooth and hassle free. More

by Teresa
Recommend Dealer
Yes
Employees Worked With
Jordan
June 06, 2020

Fast, friendly and most of all safe service. As always work quality second to none. Appreciate that they remained open even during the height of COVID 19. More

by Rtowers
Recommend Dealer
Yes
Employees Worked With
Kenny kenton
May 19, 2020

I was told my car would be disinfected and wiped down inside after service. This fid not occurr. Also my multi-point inspection print out was not included with my invoice. I am left to wonder if any s More

by lec9479
Recommend Dealer
Yes
Employees Worked With
Kenny Kincaid
March 31, 2020

I had very good experience with having my service done, in a timely manner! They had a good system in place to deal with this virus! Was very pleased! More

by beckykayd
Recommend Dealer
Yes
Employees Worked With
I hope I picked the right rep! I know his first name was Kevan, Kevan Carter
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