Sunset Hills Subaru - St Louis

I got well taken care of from start to finish, excellent customer service. I was updated about my Subie’s progress during my wait, and the waiting area is comfortable, clean, and very accommodating. customer service. I was updated about my Subie’s progress during my wait, and the waiting area is comfortable, clean, and very accommodating. More

Finally! I arrived new to Sunsethills Subaru and loved the vibe from the start. Well trained dogs wandering, Capable folks ready to help. Comfortable space to I arrived new to Sunsethills Subaru and loved the vibe from the start. Well trained dogs wandering, Capable folks ready to help. Comfortable space to read and consider options. I knew what I wanted and had my ideals as the dealer’s focus from the start.i was treated like a competent adult. All of this was novel to me. Having bought now three Subaru and four other cars it was refreshing that Rob Carroll was respectful, and efficient. Therefore I bought on my first visit and recommend loudly. More

I recently took my Outback Wilderness to Sunset Hills Subaru for routine service. The staff is friendly but professional. I was kept informed during the entire process and everything was explained to m Subaru for routine service. The staff is friendly but professional. I was kept informed during the entire process and everything was explained to me upon completion. I highly recommend them for any work you need done on your Subaru. More

This dealership is helpful, listens to your needs, and works with you to make you are satisfied with your purchase. All the staff are helpful and treat you with respect. works with you to make you are satisfied with your purchase. All the staff are helpful and treat you with respect. More

I have been to Sunset Hills Subaru 3 times this month for different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable t different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable to complete the process. All 3 times took less than estimated time. (These included #1.-4 new tires, 2. replace fog light bulb and 3. Missouri state inspection) I always enjoy the Praline coffee while I wait. I appreciate all of the service crew, especially Jeff, Donavan, and James and find the texting of progress to be very efficient communication. This service dept. is DEFINITELY an improvement over the old one at Webster Groves Subaru. Thank you for taking such good care of me and my "Shadow"! More

Thorough service, excellent and skilled customer service, service manager available when needed. Good care overall. Nice waiting area too service manager available when needed. Good care overall. Nice waiting area too More

Great service , commitment to excellence and when you have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done. have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done. More

Much better Service department than a local competitor! One and done, all personnel seem to care. One and done, all personnel seem to care. More

The work was done in a timely manner and I was kept up to date. The service person was very personable. date. The service person was very personable. More

Everyone in the store very pleasant and helpful, glad to see that they didn’t dodge you if you had a question, super friendly and helpful see that they didn’t dodge you if you had a question, super friendly and helpful More