Sunset Hills Subaru - St Louis - Service Center

I have been to Sunset Hills Subaru 3 times this month for different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable t different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable to complete the process. All 3 times took less than estimated time. (These included #1.-4 new tires, 2. replace fog light bulb and 3. Missouri state inspection) I always enjoy the Praline coffee while I wait. I appreciate all of the service crew, especially Jeff, Donavan, and James and find the texting of progress to be very efficient communication. This service dept. is DEFINITELY an improvement over the old one at Webster Groves Subaru. Thank you for taking such good care of me and my "Shadow"! More

Thorough service, excellent and skilled customer service, service manager available when needed. Good care overall. Nice waiting area too service manager available when needed. Good care overall. Nice waiting area too More

Great service , commitment to excellence and when you have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done. have a problem or concern they address it and make sure if for any reason they can’t fix the problem they tell you what needs to be done. More

Much better Service department than a local competitor! One and done, all personnel seem to care. One and done, all personnel seem to care. More

The work was done in a timely manner and I was kept up to date. The service person was very personable. date. The service person was very personable. More

Excellent dealership and with their dogs moving around makes it more of family owned business makes it more of family owned business More

Sales staff are very knowledgeable and the facilities have plenty of amenities. The service group is fantastic and great to work with. have plenty of amenities. The service group is fantastic and great to work with. More

Comfortable, attractive facility; friendly, professional staff; quality service; reasonably priced; great, reliable, attractive product that lasts! staff; quality service; reasonably priced; great, reliable, attractive product that lasts! More

I have never been involved in the purchase of a car that I actually enjoyed until we purchased the 2024 Outback and the service I received on the 2016 Subaru is just as pleasing. I actually enjoyed until we purchased the 2024 Outback and the service I received on the 2016 Subaru is just as pleasing. More

They are always kind and courtesy. Whenever I just pull in the garage to have a lower tire check to it's a bolt stuck in my tire to I was driving and hit a melt plate and now car makin Whenever I just pull in the garage to have a lower tire check to it's a bolt stuck in my tire to I was driving and hit a melt plate and now car making a funny sound they do whatever they can to get it fixed and send me on my way all in the same day!! More