Sunset Honda
San Luis Obispo, CA
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# ONE STAR — $8,000 IN REPAIRS, STRANDED WITH MY NEWBORN, AND THEIR SOLUTION WAS TO SELL ME ANOTHER CAR! If you're considering purchasing a used vehicle from Sunset Honda in San Luis Obispo, I strongly en AND THEIR SOLUTION WAS TO SELL ME ANOTHER CAR! If you're considering purchasing a used vehicle from Sunset Honda in San Luis Obispo, I strongly encourage you to reconsider. My experience has been an absolute nightmare, and I would NEVER recommend this dealership. In November 2025, while pregnant with my first child, I purchased a used 2017 Jeep Grand Cherokee Limited from Sunset Honda for approximately $16,584. I needed safe, dependable transportation for my growing family. I chose an established dealership because I trusted that the vehicles being sold had undergone proper inspections. **LESS THAN THREE MONTHS after purchasing the vehicle, the mechanical problems began.** Within less than ONE YEAR of ownership, I spent approximately **$8,000 IN MAJOR MECHANICAL REPAIRS**, including replacement of the water pump, spark plugs, variable valve timing control solenoid, and cylinder head gasket, along with resurfacing of the cylinder heads. More
I had a very positive new car purchasing experience from beginning through to driving off in my new Honda! The vibe at this dealership is courteous and professional. I highly recommend Sunset Honda! beginning through to driving off in my new Honda! The vibe at this dealership is courteous and professional. I highly recommend Sunset Honda! More
Hard time with service center, Hard to reach a service rep. After multiple time calling, I was able to reach a person only to have them say They could not service my vehicle this week. During the last ser rep. After multiple time calling, I was able to reach a person only to have them say They could not service my vehicle this week. During the last service I shower the service rep where my paint is peeling around the rear window. He promised he would make some calls, that was over 2 months ago still waiting for a call back. When I purchased the car they highly recommended their service center, I purchased the Preferred Customer (PC) option. Still trying to figure out what I actually get with that option. I guess I will be looking elsewhere for service. More
Nico helped me out with making the process go quickly. Nico prepped most things over the phone so that once I arrived at the dealership it didn’t take long to drive off the lot. Thanks! Nico prepped most things over the phone so that once I arrived at the dealership it didn’t take long to drive off the lot. Thanks! More
Sunset Honda was highly recommended and we were not disappointed. Staff was courteous from the beginning until the end. Outstanding customer service. disappointed. Staff was courteous from the beginning until the end. Outstanding customer service. More
Sales person and manger were 10 times better than the 5 stars. Helped me find the right vehicle and guided me through the paperwork. I can’t find the words to explain how happy we are with the whole proc stars. Helped me find the right vehicle and guided me through the paperwork. I can’t find the words to explain how happy we are with the whole process. More
Thank you Sunset Honda Dave for getting me back on the road Tuesday. Flat tire Monday no tire lock key. You guys helped with the situation road Tuesday. Flat tire Monday no tire lock key. You guys helped with the situation More
