Back

Sunset Kia of Auburn

Auburn, WA

3.2
855 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
Contact Dealership

3401 Auburn Way N

Auburn, WA

98002

Directions

By Type

Showing 855 reviews

November 04, 2021

Very helpful. The complimentary ride home and back really helped me conplete all my errands that day. The service was done before the assessed time and Dean was very helpful at the desk. More

by jacobdhileman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Nov 05, 2021 -

Sunset Kia of Auburn responded

Thank you, Jacob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 04, 2021

I went in for an oil change and tire rotation. They actually really DID rotate my tires and top off my windshield washer fluid. The reason I point this out is because with other cars that I have had an More

by shanisuzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall
Nov 05, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

Came in to get the rotors checked, they need to be changed out unfortunately no parts in stock, now I’m waiting More

by SABINEM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We are sorry about any inconvenience due to the lack of parts and hope that they will be back in stock shortly. We sincerely appreciate your business! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

we really like our car. MPG is good. Nice to drive. we really like our car. MPG is good. Nice to drive. Our only problem was went we tried to get a new windshield. We were told nobody had one in More

by EDIGERS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remeber his name. Real nice guy.
Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We are sorry to hear that you weren't fully satisfied with your experience and would like to learn more. Please reach out to us at wecare@sunsetautofamily.com if you would be willing to discuss this in more detail. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

Shimmy was great! Prompt and a good communicator. Very sad my card didn't get washed or vacuumed, though More

by kateendle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shimmy
Nov 02, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

They were polite and offered some tea I was very happy with the car they picked out More

by powhatton57
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 03, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2021

Brady was great! Helpful, knowledgeable and straight forward. He help turn around my bad experience at another location. More

by ashdel27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer in the service dept.,Eddie and Brandon
Nov 02, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2021

This is my go to dealership for all Mitsubishi maintenance. They are always professional and helpful! More

by Dragos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 01, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make this a positive experience. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2021

Service was good. My only complaint was they did not wash my car. Thank you More

by Say
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendal
Nov 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave a review. We will share your comments with the service team. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2021

The sales person, manager, Finical officer,the person (Ed) who went over how to operate the cat awesome!!! More

by Carlin Piercy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vannis, Reese, Ed, and Brian
Nov 01, 2021 -

Sunset Kia of Auburn responded

Carlin, thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! We are glad to have you as a customer. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

...
10
...