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Sunset Kia of Auburn

Overview Reviews (863)

Sunset Kia of Auburn

Name: Sunset Kia of Auburn
Address: 3401 Auburn Way N, Auburn, WA, 98002, US
Telephone: (253) 826-7385
Rating: 3.1

3.1

863 Reviews

3401 Auburn Way N, Auburn, Washington 98002

Directions Directions

Sales: (253) 826-7385

Service: (253) 321-5773

Parts: (253) 321-5773

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Sunset Kia of Auburn

Auburn, WA

Overview

Reviews

3.1

863 Reviews

Call Dealership (253) 826-7385

3401 Auburn Way N

Auburn, WA

98002

Directions

3.1

863 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (863)

Contact Sunset Kia of Auburn

Sales: (253) 826-7385

Service: (253) 321-5773

Parts: (253) 321-5773

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car service customer service time buying experience repair oil change price new vehicle

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Showing 863 reviews

November 03, 2021

SERVICE VISIT

we really like our car. MPG is good. Nice to drive. we really like our car. MPG is good. Nice to drive. Our only problem was went we tried to get a new windshield. We were told nobody had one in we really like our car. MPG is good. Nice to drive. Our only problem was went we tried to get a new windshield. We were told nobody had one in the U.S. After several months and a lot of phone calls, we found out they where being held on the east coast. So we called KIA again and was told they would look into it. We waited and no return call. We finally called KIA corp. and within one hour we had a sceduale for a new wind shield to be put in. I did not like being lied to. More

by EDIGERS2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Don't remeber his name. Real nice guy.

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Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for choosing Sunset Kia of Auburn, your feedback and rating mean a lot to us. We are sorry to hear that you weren't fully satisfied with your experience and would like to learn more. Please reach out to us at wecare@sunsetautofamily.com if you would be willing to discuss this in more detail. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

SERVICE VISIT

Came in to get the rotors checked, they need to be changed out unfortunately no parts in stock, now I’m waiting changed out unfortunately no parts in stock, now I’m waiting More

by SABINEM0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

I don’t remember

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Nov 04, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We are sorry about any inconvenience due to the lack of parts and hope that they will be back in stock shortly. We sincerely appreciate your business! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 03, 2021

SALES VISIT - NEW

They were polite and offered some tea I was very happy with the car they picked out with the car they picked out More

by powhatton57

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Not sure

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Nov 03, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 02, 2021

SERVICE VISIT

Shimmy was great! Prompt and a good communicator. Very sad my card didn't get washed or vacuumed, though sad my card didn't get washed or vacuumed, though More

by kateendle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shimmy

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Nov 02, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2021

SALES VISIT - NEW

Brady was great! Helpful, knowledgeable and straight forward. He help turn around my bad experience at another location. forward. He help turn around my bad experience at another location. More

by ashdel27

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer in the service dept.,Eddie and Brandon

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Nov 02, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

November 01, 2021

SALES VISIT - NEW

The sales person, manager, Finical officer,the person (Ed) who went over how to operate the cat awesome!!! (Ed) who went over how to operate the cat awesome!!! More

by Carlin Piercy

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Vannis, Reese, Ed, and Brian

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Nov 01, 2021 -

Sunset Kia of Auburn responded

Carlin, thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! We are glad to have you as a customer. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2021

SERVICE VISIT

Service was good. My only complaint was they did not wash my car. Thank you my car. Thank you More

by Say

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kendal

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Nov 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave a review. We will share your comments with the service team. Please don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 31, 2021

SERVICE VISIT

This is my go to dealership for all Mitsubishi maintenance. They are always professional and helpful! maintenance. They are always professional and helpful! More

by Dragos

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

N/A

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Nov 01, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make this a positive experience. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 29, 2021

SALES VISIT - NEW

Everyone we worked with at this dealership went above and beyond to help us. We love our new vehicle. Thank you so much! beyond to help us. We love our new vehicle. Thank you so much! More

by ARLEEN37

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Patrick, John, and Eddie

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Nov 01, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 28, 2021

SALES VISIT - NEW

Very helpful through whole process, especially with limited inventory due to COVID. Got in and out same day great staff limited inventory due to COVID. Got in and out same day great staff More

by Xzavier20thomas

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Reese, Brandon

Report | Print

Oct 29, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to leave us a five-star rating! It has been a pleasure serving you, Xzavier. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new purchase, Xzavier! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Sunset Kia of Auburn

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