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Sunset Kia of Auburn

Auburn, WA

Overview
Reviews
Vehicles
3.2
855 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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3401 Auburn Way N

Auburn, WA

98002

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Showing 855 reviews

October 06, 2021

This is my second Kia.from you guys Very helpful and great to work with. Definitely recommend More

by DBLISS7734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
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Oct 07, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your excellent review! We are so glad that Nate had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 05, 2021

This is a really great dealer ship to come and get your car fixed with excellent service! More

by NAJARAEPLUNKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan
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Oct 05, 2021 -

Sunset Kia of Auburn responded

We appreciate your business, Morgan and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 04, 2021

Very helpful and understanding. Explained everything that needed to done. Nice and clean, great experience. More

by Shawanap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
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Oct 05, 2021 -

Sunset Kia of Auburn responded

Thank you for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

October 02, 2021

Been the best customer care I have ever had at à dealership.I always recommend Sunset Kia. More

by undersea_angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She Mariah Motte
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Oct 03, 2021 -

Sunset Kia of Auburn responded

Angel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 30, 2021

Mrs. Gordon Always nice and helpful she always answers my questions and gets all the estimates I request. More

by TITASUNSHINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs.Gordon
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Sep 30, 2021 -

Sunset Kia of Auburn responded

Thank you for the kind words for our service department! Mrs. Gordan and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 30, 2021

They are great to work with, I showed up without an appointment they helped be and fixed my head light they did not turn me away. They were awesome More

by cindysell4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
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Sep 30, 2021 -

Sunset Kia of Auburn responded

Cindy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 30, 2021

It took almost 2 months to get my car back from the shop. When I finally Got my car back, it came back with problems and had to take it back to get it fixed. I am very unsatisfied with the service I had and More

by BRYNNE.THOMPSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shimmy
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Oct 18, 2021 -

Sunset Kia of Auburn responded

Brynne, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please email us at wecare@sunsetautofamily.com

September 29, 2021

Dean and his fellow team members always give me great service. Friendly, prompt, and trustworthy! More

by mjkarwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gaidies
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Sep 30, 2021 -

Sunset Kia of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dean met your expectations. Thank you again for choosing Sunset Kia of Auburn, we look forward to having you as one of our valued customers for many more years to come! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 29, 2021

The dealership was great. Enjoyed working with Dakota and love my new kia k5 gt line and am very happy they got me the color I wanted More

by terryrobinson182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Gillis, Brandon Riehl
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Sep 30, 2021 -

Sunset Kia of Auburn responded

Congratulations on your new Kia K5! We are so glad that Dakota had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, Terry, and we look forward to continuing to serve you in the future! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

September 29, 2021

Good experience, I was in and out then less that an hour. Really nice people. More

by soto_vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N\A
Report | Print
Sep 30, 2021 -

Sunset Kia of Auburn responded

Thank you! We appreciate your business, Vincent, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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