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Sunset Kia of Auburn
Auburn, WA
855 Reviews
Sunset Kia of Auburn is a member of the Sunset Auto Family of new and used car dealerships. Sunset Auto is customer-centered and founded on the belief of giving people more, This foundation is the basis for our two most popular Sunset Exclusives: Warranty Protection for Life & Oil Changes for Life. You just get more at Sunset, and people DO like that. Located conveniently in Auburn, WA, with a wide inventory of new and used cars, SUVs, and trucks, we happily serve the greater South Sound area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 855 reviews
Verified Customer
August 14, 2021
I am disappointed that you don't wash the cars any more. However the service was great friendly staff. Thank you so much for the service please start washing cars However the service was great friendly staff. Thank you so much for the service please start washing cars More
by MAMMOTH98002
Employees Worked With
I dont know
August 13, 2021
Everyone was super friendly and helpful. People really seemed to enjoy their job and had pride in their work.Service was fast and high quality. seemed to enjoy their job and had pride in their work.Service was fast and high quality. More
by 4MONKEYS0
Employees Worked With
Shemi Motte, Jefferson Natividad, there were a couple other employees I didnt get the name of
August 13, 2021
Excellent dealership and service center. I’ve always gotten great work done here. Huge thanks to Shemi for making life easy for the customers. She’s got great attention to detail and knows her job very gotten great work done here. Huge thanks to Shemi for making life easy for the customers. She’s got great attention to detail and knows her job very well. Thank you for taking such good care of my Kia Optima SXL! 🙏 More
by ergotropic
Employees Worked With
Shemi
August 12, 2021
Shemi delivers excellent quality customer service which has earned a customer for life ! They are very quick and efficient making the process very easy. Always kept me updated through out the process. has earned a customer for life ! They are very quick and efficient making the process very easy. Always kept me updated through out the process. More
by CYUDIN0300
Employees Worked With
Shemi
August 12, 2021
From the service department to the sales team, to the team that secured my loan and got me out the door, I was well taken care of! Everyone was friendly and personable, patient and willing to help howeve team that secured my loan and got me out the door, I was well taken care of! Everyone was friendly and personable, patient and willing to help however they could to get me out the door with what I wanted! More
by VANGORDERJENNIFER
Employees Worked With
Dakota, Morgan, Reese
August 12, 2021
SHEMI was excellent with everything. I actually came in the Saturday prior and she was very knowledgeable and helpful with everything. She's my favorite. the Saturday prior and she was very knowledgeable and helpful with everything. She's my favorite. More
by KDHILL2020
Employees Worked With
SHEMI
August 12, 2021
Was a great buying experience. George, Brandon, and Chris were excellent as well as Reese in finance. Everyone knows what they're doing making it a quick and easy process. were excellent as well as Reese in finance. Everyone knows what they're doing making it a quick and easy process. More
by CLITTLEJOHN65
Employees Worked With
George, Brandon, Chris, Reese
August 11, 2021
Jennifer was super helpful and accomodating. We had to leave the car for a few extra days because we were in vacation and it wasn't a problem. Great communication and service. Highly recommend! leave the car for a few extra days because we were in vacation and it wasn't a problem. Great communication and service. Highly recommend! More
by DENISESHOOT
Employees Worked With
Jennifer
August 11, 2021
Maybe I came into the Service Department at the wrong time but I was not impressed with the overall interaction with your staff. Lacked customer service. Did not greet/ not cordial or friendly. Lacked st time but I was not impressed with the overall interaction with your staff. Lacked customer service. Did not greet/ not cordial or friendly. Lacked staffing? Concerned since I just purchased a new vehicle with free oil change. Not the place I would like to do further business. People in their office but not willing to help a customer. More
by SM
Employees Worked With
Overall staff
