Sunset Kia of Auburn

Great customer service, waiting room is clean and with the free wi-fi I was able to work. They kept their word about the wait time also. the free wi-fi I was able to work. They kept their word about the wait time also. More

They were very nice when I told them I had to leave by a certain time to get my dog to a vet appointment. Thanks all certain time to get my dog to a vet appointment. Thanks all More

Clean, and very friendly staff, give them 5 stars. 3 stars overall because waiting area is small, and no tables to work at while you wait, and no free coffee like some dealerships. I had an appointment stars overall because waiting area is small, and no tables to work at while you wait, and no free coffee like some dealerships. I had an appointment to purchase/install new tires, and it took quite a bit longer than I was advised, but that's not uncommon in most dealerships, and I did not complain. More

We traded in 2 vehicles for 2 new ones. Our person was Patrick (Pat) he was wonderful and helpful. He even bought our kids dinner while they waited! Patrick (Pat) he was wonderful and helpful. He even bought our kids dinner while they waited! More

Good service but received several calls with other items that needed to be done, which I would have wanted to have one phone call with all items needed. Gnosis service. that needed to be done, which I would have wanted to have one phone call with all items needed. Gnosis service. More

I brought my car in and it had a check engine light on. They ran a diagnostic on the car turned out the gas cap needs to be turned with 5 or 6 clicks to not get air into the tank. I was charged almost 100 They ran a diagnostic on the car turned out the gas cap needs to be turned with 5 or 6 clicks to not get air into the tank. I was charged almost 100 dollars. I questioned the charge especially since my vehicle is newer. 2018 and super low miles. I thought they should make exceptions for no issues found lole this turned out to be. More

It seems like the quality of the service provided has diminished over the years. No mention of any upcoming maintenance that might be needed. No sticker to let me know when my next oil change is needed. diminished over the years. No mention of any upcoming maintenance that might be needed. No sticker to let me know when my next oil change is needed. More

Thank you Cindy Matthews for such excellent services in setting the appointment and taking really good care of our vehicle. We are very satisfied with the services at Sunset Kia and looking forward to futu setting the appointment and taking really good care of our vehicle. We are very satisfied with the services at Sunset Kia and looking forward to future services. Thank you. More

The service department hold my car for 1 month to fix engine coolant leak problem. They don’t care if you need your car or not. engine coolant leak problem. They don’t care if you need your car or not. More

Fast and helpful; customer service has always been consistent since we first bought our car. Everyone is friendly and helpful. We hope this continues in all future appointments consistent since we first bought our car. Everyone is friendly and helpful. We hope this continues in all future appointments More